Experience Cloud Central Interface Components Guide
Experience Cloud is Adobe’s integrated family of digital marketing applications, products, and services. From its intuitive interface, you can quickly access your cloud applications, product features, and services.
From Experience Cloud’s header, you can:
- Access your applications and services
- From the Help menu, search for product documentation, tutorials, and community posts. View results in Experience League.
- Globally search business objects using a global search (Experience Platform users only) in the Search field.
- Manage your account preferences (alerts, notifications, and subscriptions)
Sign in to Experience Cloud signin
Sign in and verify that you are in the right organization.
-
Navigate to Adobe Experience Cloud.
-
Type your Adobe email address, then select Continue.
Administrators, see Experience Cloud user authentication for important updates to identity types (Business ID).
-
Select an account.
-
Type your password.
-
Verify that you are in the right organization.
Verify your organization
To verify that you have logged in to your correct organization, click on your profile avatar to see organization name. If you have access to more than one organization, you can also view and switch to another organization right in the header bar.
If your organization uses Federated IDs, Experience Cloud allows you to sign in with your organization’s single sign-on without being required to enter your email address and password. Add
#/sso:@domain
to the Experience Cloud URL (https://experience.adobe.com
) to accomplish this task.For example, for an organization with Federated IDs and the domain
adobecustomer.com
, set your URL link tohttps://experience.adobe.com/#/sso:@adobecustomer.com
. You can also go directly to a specific application by bookmarking this URL, appended with the application path. (For example, for Adobe Analytics,https://experience.adobe.com/#/sso:@adobecustomer.com/analytics
.)
Access Experience Cloud applications navigation
After signing in to Experience Cloud, you can quickly access all your applications, services, and organizations from the unified header.
To access Experience Cloud applications and services provisioned for you within your organization, go the application selector .
Browser support in Experience Cloud browser
For the best performance, Experience Cloud is optimized for the most popular browsers, including the latest version, plus the two previous versions.
- Chrome
- Edge
- Firefox
- Opera
- Safari
If your browser is not listed, it may still be supported, but it is recommended that you use one of the listed browsers.
Language support in Experience Cloud languages
Experience Cloud supports preferred languages for each user, as set in your Adobe user account preferences. Supported languages currently are:
- Chinese
- English
- French
- German
- Italian
- Japanese
- Korean
- Portuguese
- Spanish
- Taiwanese
While all application team are committed to global language support, not all applications are offered in all languages noted above. If your primary language is not supported in an Experience Cloud application, you can also set a secondary language to default to when applicable. This can be done in Experience Cloud user preferences.
Get help and support support
Access learning and help using the Help icon ( ) in the header, including help content (documentation, tutorials, and courses) on Experience League, as well as additional resources for individual applications. You can also submit open-ended feedback and create prioritized support tickets.
The Help menu also gives you access to:
- Support: Create a support ticket or contact Support using Twitter.
- Feedback: Share feedback about your Experience Cloud experience. Your feedback is used to improve Adobe’s products and services.
- Status: Navigate to
https://status.adobe.com/experience_cloud
and check product operational status and Manage Subscriptions. - Developer Connection: Navigation to
adobe.io
and find developer documentation.
User profile and account preferences preferences
Experience Cloud preferences include notifications, subscriptions, and alerts. In the account preferences menu, you can:
- Specify a dark theme (not all applications support this theme)
- Search for Organizations
- Sign out
- Configure account preferences, notifications, and subscriptions
To manage preferences, select Preferences from your account menu .
On Experience Cloud preferences, you can configure the following features:
Notifications and Announcements notifications
Select Notifications to be alerted about relevant and actionable updates, including product releases, maintenance notices, shared items, and approval requests.
Experience Cloud domains domains
Experience Cloud uses the following hosts to deliver the application, improve performance and product experience. Adobe recommends adding these domains to your firewall’s allowed list for an optimal experience. Additional domains may also be in use for specific Experience Cloud applications, such as Adobe Analytics. Check documentation for those applications for more information.
adobe.com
, adobe.net
, adobe.io
adobelogin.com
typekit.net
adobedtm.com
esp.aptrinsic.com
Get help on administration and cross-application services
This guide provides access to help on Experience Cloud user and product administration in the Admin Console, enabling applications for platform services. You can also access help on the Audience Library, Customer Attributes, Experience Cloud Assets, and more:
- Audience Library
- Customer Attributes
- Experience Cloud Assets
- Experience Cloud cookies
- User and product management (Admin Console)
- Enable your applications for core services
- Frequently asked questions
- Organizations and account linking
- Integrations
- Integrating Adobe Target with the Experience Cloud
- Experience Cloud privacy and security overview
- DNS prefetch
Guides
Related Experience Cloud guides include:
Tutorials
Take advantage of self-help tutorials and quick how-tos in Experience League:
Release notes and related Experience Cloud help
- Product documentation for all Experience Cloud applications - Browse for help at Experience Cloud Learn & Support
- Release notes and product updates - What’s new in the Experience Cloud, and subscribe to get updates
- Tutorials for implementing core services - Explore videos and tutorials about core services
- Expert help at Experience League - Get guided learning from experts and the community
- Education and training - Engage with Adobe to ensure that you get the most out of Adobe’s products
- Customer Experience Blog - Read the Experience Cloud blog
- Customer Care - Contact Adobe Customer Care