Configure push notification channel push-notification-configuration

Access the Admin Console.

From the Products tab, select the Adobe Experience Platform Data Collection card.

Select an existing Product Profile or create a new one with the New profile button. Learn how to create a new New profile in the Admin console documentation.

From the Permissions tab, select Property rights.

Click Add all. This will add the following right to your product profile:

• Approve
• Develop
• Manage Environments
• Manage Extensions
• Publish

These permissions are required to install and publish the Adobe Journey Optimizer extension and publish the app property in Adobe Experience Platform Mobile SDK.

Then, select Company rights in the left-hand menu.

Add the following rights:

• Manage App Configurations
• Manage Properties

These permissions are required for the mobile app developer to set up push credentials in Adobe Experience Platform Data Collection and define Push Notification channel surfaces (i.e. message presets) in Adobe Journey Optimizer.

Click Save.

Access the Admin Console.

From the Products tab, select the Adobe Experience Platform Data Collection card.

Select your previously configured Product profile.

From the Users tab, click Add user.

Type in your user’s name or email address and select the user. Then, click Save.

From Adobe Experience Platform Data Collection, select the App Surfaces tab in the left-hand panel.

Click Create App Surface to create a new configuration.

Enter a Name for the configuration.

From Mobile Application Configuration, select the Operational system:

• For iOS

  

  1. Enter the mobile app Bundle Id in the App ID (iOS Bundle ID) field. The app Bundle ID can be found in the General tab of the primary target in XCode.

  2. Switched on the Push Credentials button to add your credentials.

  3. Drag and drop your .p8 Apple Push Notification Authentication Key file. This key can be acquired from the Certificates, Identifiers and Profiles page.

  4. Provide the Key ID. This is a 10 character string assigned during the creation of p8 auth key. It can be found under Keys tab in Certificates, Identifiers and Profiles page.

  5. Provide the Team ID. This is a string value which can be found under the Membership tab.

• For Android

  

  1. Provide the App ID (Android package name): usually the package name is the app id in your build.gradle file.

  2. Switched on the Push Credentials button to add your credentials.

  3. Drag and drop the FCM push credentials. For more details on how to get the push credentials refer to Google Documentation.

Click Save to create your app configuration.

In the DATA MANAGEMENT menu section, click Schemas.

Click Create schema, in the top right, select Experience Event and click Next.

Enter a name and description for your schema and click Finish.

In the Field groups section, on the left, click Add and select Create a new field group.

Enter a Display Name and a Description. Click Add field groups when done. For more information on how to create field groups, refer to XDM System documentation.

On the left side, select the schema. In the right pane, enable this schema for Profile.

On the left side, select the field group, then click the + icon to create a new field. In the Field groups properties, on the right side, type in a Field name, Display name and select String as Type.

Check Required and click Apply.

Click Save. Your schema is now created and can be used in an event.

From the left menu of the home page, under ADMINISTRATION, select Configurations. The click Manage in the Events section to create your new event.

Click Create Event, the event configuration pane opens on the right side of the screen.

Enter the name of your event. You can also add a description.

In the Event ID type field, select Rule Based.

In the Parameters, select your previously created schema.

In the list of fields, check that the field created in the schema field group is selected.

Click Edit in the Event ID condition field. Drag and drop your previously added field to define the condition that will be used by the system to identify the events that trigger your journey.

Type in the syntax that you will need to use to trigger your push notification in your test app, in this example order confirmation.

Select ECID as your Namespace.

Click Ok then Save.

In the left menu, click Journeys.

Click Create Journey to create a new journey.

Edit the journey’s properties in the configuration pane displayed on the right side. Learn more in this section.

Start by drag and dropping the event created in the previous steps from the Events drop-down.

From the Actions drop-down, drag and drop a Push activity to your journey.

Configure the push notification. For more information on how to create push notifications, refer to this page.

Click the Test toggle to start testing your push notifications and click Trigger an event.

Enter your ECID in the Key field then type in order confirmation in the second field.

Click Send.