Standard alert rules

Adobe Experience Platform provides several predefined alert rules that you can enable for your organization. This document covers the details of these Adobe-provided alert rules. For more general information on alerts in Experience Platform, see the alerts overview.

When viewing alert rules in the Platform UI, you can subscribe to each rule individually. When subscribing to alerts through I/O Event notifications, however, alert rules are organized into different subscription packages. In the tables below, each rule is shown with its corresponding I/O Event subscription name.

Sources

The following alert rules are specific to Data Ingestion and sources:

NOTE
Streaming sources are currently not supported by alerts. You can only subscribe to alert notifications for batch sources.
I/O Event subscription
Alert rule
Description
Schema payload
Sources Flow Run Start
Sources Flow Run Start
This alert triggers when a source connection starts processing data.
{
   “id”: “66643b20-dc76-4b04-bacf-93bee162683c”,
   “createdAt”: 1693339079768,
   “updatedAt”: 1693339079768,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acp_foundation_connectors”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “dev”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “M-05222685-e2b7-4367-a5a2-db4d7acda43d-incremental-0:2d304546-3817-42a6-b836-1a85fee51987”,
   “etag”: “"0e0158eb-0000-0d00-0000-64ee4dc70000"”,
   “metrics”: {
      “statusSummary”: {
         “status”: “inProgress”
      }
   },
   “activities”: [],
   “flowName”: “Sales plan- weekly_plan.csv”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “source_flow_run_info”
      }
   }
}
Sources Flow Run Success
Sources Flow Run Success
This alert triggers when data is successfully ingested from a source connection.
{
   “id”: “e3b63e78-b9fb-4e58-bac6-b7497e7bde04”,
   “createdAt”: 1694474662038,
   “updatedAt”: 1694474985756,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acp_foundation_connectors”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “mlb-enablement”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “M-cd9b4bbc-c1c6-4630-859e-49776afb483b-incremental-0:10f1f4bb-47cd-4093-a9af-95920cc11264”,
   “etag”: “"760000d9-0000-0200-0000-64ffa2e90000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694474649498,
         “completedAtUTC”: 1694474676869
      },
      “sizeSummary”: {
         “inputBytes”: 0
      },
      “recordSummary”: {
         “inputRecordCount”: 0
      },
      “statusSummary”: {
         “status”: “success”
      }
   },
   “activities”: [{
      “id”: “4f008a00-3a04-11eb-adc1-0242ac120002”,
      “name”: “Maria DB Copy Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694474649498,
         “completedAtUTC”: 1694474676869
      },
      “latencySummary”: {},
      “sizeSummary”: {
         “inputBytes”: 0
      },
      “recordSummary”: {
         “inputRecordCount”: 0
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {}
      }
   }],
   “flowName”: “Employee - Stolz Maria DB”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “source_flow_run_info”
      }
   }
}
Sources Flow Run Failure
Sources Flow Run Failure
This alert triggers when an error occurs while ingesting data from a source connection.
{
   “id”: “f0b809c5-603d-4d6e-9600-977cb2e277b4”,
   “createdAt”: 1693538438769,
   “updatedAt”: 1693539887893,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acp_foundation_connectors”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “dev”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “M-c0cb4b5b-367f-4946-a6cc-f7ccfe005b89-incremental-0:911c77de-7d0c-4d10-a3cb-26020efd1171”,
   “etag”: “"56010101-0000-1b00-0000-64f15e2f0000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1693538422921,
         “completedAtUTC”: 1693539869854
      },
      “recordSummary”: {
         “failedInfo”: [{
            “code”: “2200”,
            “message”: “A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond”
            }]
      },
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “CONNECTOR-1001-500”,
            “message”: “Error in copying the data from Source.”
         }],
         “activityRefs”: [“4f008a00-3a04-11eb-adc1-0242ac120002”]
      }
   },
   “activities”: [{
      “id”: “4f008a00-3a04-11eb-adc1-0242ac120002”,
      “name”: “SFTP Copy Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1693538422921,
         “completedAtUTC”: 1693539869854
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {
         “failedInfo”: [{
            “code”: “2200”,
            “message”: “A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond”
         }]
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “CONNECTOR-1001-500”,
            “message”: “Error in copying the data from Source”
         }],
         “extensions”: {
            “errorDetail”: “ErrorCode=SftpNetworkIssue,‘Type=Microsoft.DataTransfer.Common.Shared.HybridDeliveryException,Message=Meet network issue when connect to Sftp server ‘13.55.109.14’, SocketErrorCode: ‘TimedOut’.,Source=Microsoft.DataTransfer.ClientLibrary.SftpConnector,’‘Type=System.Net.Sockets.SocketException,Message=A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond,Source=Renci.SshNet,’”,
            “errors”: [{
               “code”: “2200”,
               “message”: “A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond”
            }]
         }
      }
   }],
   “flowName”: “Dataflow - wx_medallia_export_combined.csv”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “source_flow_run_error”
      }
   }
}
Sources Flow Run Delay
Ingestion Delay
This alert triggers when a batch ingestion flow run takes longer than 150 minutes to process.
{
   “id”: “c21ddbcc-cec2-4a63-9ddb-cccec2fa6360”,
   “status”: “FIRING”,
   “name”: “sources_flow_run_delay_e2e_va7_prod”,
   “message”: “Triggered : from imsOrg - Sources Flow Run Delay2 observability_e2e_test above 150 minutes. The current value is 1 minutes.”,
   “createdAt”: “2023-09-01T04:27:44.922Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “observability-01”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “1”,
   “url”: “https://experience.adobe.com/#/@9C991D2E622D76190A495E39@AdobeOrg/sname:observability-01/platform/source/dataflows/de887077-5cf6-425f-9472-257168ad3c97/activity/test-f9d2a873-28c7-402d-891a-3f19dd6b4ad7”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “flowRunId”: “test-f9d2a873-28c7-402d-891a-3f19dd6b4ad7”,
   header": {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “source_flow_run_error”
      }
   }
}
Sources Ingestion Error Rate Exceeded
Ingestion Failure
This alert triggers when the ratio of failed records to all records exceed a threshold of 0.5%.
{
   “id”: “b391018e-eccc-4906-9101-8eecccb906a9”,
   “status”: “INACTIVE”,
   “name”: “sources_ingestion_error_rate_exceeded”,
   “message”: “Resolved : Sources Ingestion Error Rate Exceeded is above 1%. The current value is 2%.”,
   “createdAt”: “2023-09-01T00:46:54.661Z”,
   “resolvedAt”: “2023-09-01T04:31:54.661Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “prod”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “2”,
   “url”: “https://experience.adobe.com/#/@777B575E55828EBB7F000101@AdobeOrg/sname:prod/platform/source/dataflows/4045eb32-95e2-4c54-a6b2-07209c43fff7/activity”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “source_flow_run_error”
      }
   }
}
(Beta) Sources Flow Run Info
Streaming Sources Completed
This alert triggers when data has completed processing from a streaming source dataflow run.
{
   “id”: “befcac5b-51c8-4bce-92ae-d7b92fddad21”,
   “createdAt”: 1697579102733,
   “updatedAt”: 1697582278978,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_foundation_connectors”,
   “updatedClient”: “acme_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “1697576400000-1697580000000”,
   “providerRefId”: “1697576400000-1697580000000”,
   “etag”: “"0e0158eb-0000-0d00-0000-64ee4dc70000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1697576400000,
         “completedAtUTC”: 1697582277000
      },
      “latencySummary”: {
         “minMs”: 1417,
         “maxMs”: 591304
      },
      “recordSummary”: {
         “inputRecordCount”: 10,
         “createdRecordCount”: 5,
         “failedRecordCount”: 0,
         “warningRecordCount”: 0,
         “ingestedRecordPercentage”: 50
      },
      “statusSummary”: {
         “status”: “partialSuccess”
      }
   },
   “flowName”: “Streaming Connection for dataset Id 5dcb24b84d955318add54eb1”,
   “flowType”: “streaming”,
   “message”: “Streaming Sources flow run Streaming Connection for dataset Id 5dcb24b84d955318add54eb1 which started at 2023-10-17 21:45:02 completed, with 5 Records ingested and Ingestion rate is 50.”,
   “url”: “https://experience-stage.adobe.com/@4E5F3EB95C746F890A49400A@AdobeOrg/sname:prod/platform/source/dataflows/10bebc5d-66c4-4382-bebc-5d66c4d38295/activity/befcac5b-51c8-4bce-92ae-d7b92fddad21”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
       “eventCode”: “source_flow_run_info”
      }
   }
}

If you have previously subscribed to the following alert type, you will no longer receive alerts as this alert has been deprecated:

I/O Event subscription
Alert rule
Description
Source Flow Run Delays, Failures and Errors
Lack of Ingestion
This alert sends you a message if ingestion is delayed by more than seven hours and no data gets ingested to Platform.

Identity

The following alert rules are specific to Identity Service:

I/O Event subscription
Alert rule
Description
Schema Payload
Identity Service Flow Run Start
Identity Service Flow Run Start
This alert triggers when an Identity Service flow run starts processing data. In other words, ingested data is being loaded from the Data Lake into Identity Service.
{
   “id”: “3c41c35b-d11e-40f1-9566-a5e762c28b59”,
   “createdAt”: 1693592240366,
   “updatedAt”: 1693592240366,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acp_foundation_connectors”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “64f22aaf0b0eba2866deff2a”,
   “etag”: “"1a0059ab-0000-0a00-0000-64f22ab00000"”,
   “metrics”: {
      “statusSummary”: {
         “status”: “inProgress”
      }
   },
   “activities”: [],
   “flowName”: “Datalake to UIS Flow”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “identity_ingestion_info”
      }
   }
}
Identity Service Flow Run Success
Identity Service Flow Run Success
This alert triggers when data is successfully loaded from the Data Lake into Identity Service.
{
   “id”: “1a1dd6ad-a033-4e1f-a5be-1fa2c2698ca4”,
   “createdAt”: 1694466196663,
   “updatedAt”: 1694467528023,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acp_foundation_connectors”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “64ff8094a3c348289dc9a7a9”,
   “etag”: “"110013a7-0000-1b00-0000-64ff85c80000"”,
   “predecessors”: [{
      “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
      “flowRunId”: “e2af312c-6465-47d1-92bc-e21f26c4a8df”,
      “flowSpec”: {
         “id”: “9753525b-82c7-4dce-8a9b-5ccfce2b9876”,
         “version”: “1.0”
      }
   }],
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694466196065,
         “completedAtUTC”: 1694467520000
      },
      “recordSummary”: {
         “inputRecordCount”: 1,
         “createdRecordCount”: 0,
         “updatedRecordCount”: 1,
         “outputRecordCount”: 0,
         “skippedRecordCount”: 0,
         “failedRecordCount”: 0,
         “deletedRecordCount”: 0,
         “targetSummaries”: [{
            “id”: “4c4810e6-a595-4667-852a-bf75e1b02e8a”,
            “createdRecordCount”: 0,
            “outputRecordCount”: 0,
            “updatedRecordCount”: 1,
            “deletedRecordCount”: 0
         }, {
            “id”: “4d5afd86-cb3a-459d-9c0b-81a0599d5a7d”,
            “createdRecordCount”: 0,
            “outputRecordCount”: 0,
            “updatedRecordCount”: 0
         }]
      },
      “statusSummary”: {
         “status”: “success”
      }
   },
   “activities”: [{
      “id”: “46382888-2f46-11eb-adc1-0242ac120002”,
      “name”: “UIS Batch Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694466196065,
         “completedAtUTC”: 1694467520000
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {
         “inputRecordCount”: 1,
         “createdRecordCount”: 0,
         “updatedRecordCount”: 1,
         “outputRecordCount”: 0,
         “skippedRecordCount”: 0,
         “failedRecordCount”: 0,
         “deletedRecordCount”: 0
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {}
      }
   }],
   “flowName”: “Datalake to UIS Flow”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “identity_ingestion_info”
      }
   }
}
Identity Ingestion Delays, Failures and Errors
Identity Service Flow Run Delay
This alert triggers when an Identity Service flow run takes longer than 150 minutes to process.
{
   “id”: “cf60faf1-eae7-4d79-a0fa-f1eae72d7974”,
   “status”: “INACTIVE”,
   “name”: “uis_batch_flow_run_delay”,
   “message”: “Resolved : Identity Service Flow Run Delay Datalake_to_UIS_Flow has been processing for more than 150 minutes. The current value is 514 minutes.”,
   “createdAt”: “2023-09-01T17:21:08.867Z”,
   “resolvedAt”: “2023-09-01T18:48:08.867Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “telmore-prod”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “514”,
   “url”: “https://experience.adobe.com/#/@0BD6E1CE5440F9CA0A4C98A5@AdobeOrg/sname:telmore-prod/platform/monitoring/dashboard?pageType=identity&flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558&runId=389e37c6-e225-4a20-8049-674d201c28b9&us_redirect=true”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “flowRunId”: “389e37c6-e225-4a20-8049-674d201c28b9”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “identity_ingestion_error”
      }
   }
}
Identity Ingestion Delays, Failures and Errors
Identity Service Flow Run Failure
This alert triggers when an error occurs while ingesting data into Identity Service.

Profile

The following alert rules are specific to Real-Time Customer Profile:

I/O Event subscription
Alert rule
Description
Payload schema
Profile Flow Run Start
Profile Flow Run Start
This alert triggers when a Profile flow run starts processing data.
{
   “id”: “a2f085ec-61f9-4f2e-8814-60a8f64332bb”,
   “createdAt”: 1693950380140,
   “updatedAt”: 1693950380140,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acp_foundation_connectors”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “uis-2-e2e-test”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “64f7a1ab344c1728672d58a1”,
   “etag”: “"000045a2-0000-0a00-0000-64f7a1ac0000"”,
   “metrics”: {
      “statusSummary”: {
         “status”: “inProgress”
      }
   },
   “activities”: [],
   “flowName”: “Datalake to UPS Flow”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “profile_ingestion_info”
      }
   }
}
Profile Flow Run Success
Profile Flow Run Success
This alert triggers when data is successfully loaded into Profile from the Data Lake.
{
   “id”: “8336a037-1d7c-42c9-959d-5efc892a3c6d”,
   “createdAt”: 1693949680760,
   “updatedAt”: 1693951257493,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acp_foundation_connectors”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “64f79ef0badb1428d3508035”,
   “etag”: “"bc00da87-0000-0200-0000-64f7a5190000"”,
   “predecessors”: [{
      “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
      “flowRunId”: “94b2828e-17b6-416b-a645-0025c08d45c5”,
      “flowSpec”: {
         “id”: “9753525b-82c7-4dce-8a9b-5ccfce2b9876”,
         “version”: “1.0”
      }
   }],
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1693949680540,
         “completedAtUTC”: 1693951233209
      },
      “recordSummary”: {
         “inputRecordCount”: 130,
         “createdRecordCount”: 130,
         “updatedRecordCount”: 0,
         “outputRecordCount”: 130
      },
      “statusSummary”: {
         “status”: “success”
      }
   },
   “activities”: [{
      “id”: “08e3217c-2f46-11eb-adc1-0242ac120002”,
      “name”: “UPS Batch Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1693949680540,
         “completedAtUTC”: 1693951233209
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {
         “inputRecordCount”: 130,
         “createdRecordCount”: 130,
         “updatedRecordCount”: 0,
         “outputRecordCount”: 130
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {}
      }
   }],
   “flowName”: “Datalake to UPS Flow”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “profile_ingestion_info”
      }
   }
}
Profile Flow Run Delay
Profile Flow Run Delay
This alert triggers when loading data from the Data Lake into Profile takes longer than 150 minutes to process.
{
   “id”: “00cf4244-bef0-4e36-8f42-44bef02e3659”,
   “status”: “FIRING”,
   “name”: “ups_batch_flow_run_delay”,
   “message”: “Triggered : Profile Flow Run Delay Datalake_to_UPS_Flow has been processing for more than 150 minutes. The current value is 152 minutes.”,
   “createdAt”: “2023-09-05T23:59:38.867Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “uis-2-e2e-test”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “152”,
   “url”: “https://experience.adobe.com/#/@02251C795D6036FF0A495EF7@AdobeOrg/sname:uis-2-e2e-test/platform/monitoring/dashboard?pageType=profile&flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558&runId=ed32fbbe-a73c-4a0b-8685-01369c8dedf5&us_redirect=true”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “flowRunId”: “ed32fbbe-a73c-4a0b-8685-01369c8dedf5”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “profile_ingestion_error”
      }
   }
}
Profile Flow Run Failure
Profile Flow Run Failure
This alert triggers when an error occurs while ingesting data into Profile.
{

   “id”: “36a796e5-4e8e-4354-a356-0e43d1e7b2e9”,
   “createdAt”: 1694521355684,
   “updatedAt”: 1694529448617,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acp_foundation_connectors”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “6500580b971bf828d4f8d078”,
   “etag”: “"01001034-0000-0d00-0000-650077a80000"”,
   “predecessors”: [{
      “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
      “flowRunId”: “93c6e812-434d-4f62-97c8-b45a77fe1f02”,
      “flowSpec”: {
         “id”: “9753525b-82c7-4dce-8a9b-5ccfce2b9876”,
         “version”: “1.0”
      }
   }],
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694521355504,
         “completedAtUTC”: 1694529442409
      },
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “UPINGT-007002-500”,
            “message”: “There was an error, the profile batch ingest job failed. Please contact UPS support.”
         }],
         “activityRefs”: [“08e3217c-2f46-11eb-adc1-0242ac120002”]
      }
   },
   “activities”: [{
      “id”: “08e3217c-2f46-11eb-adc1-0242ac120002”,
      “name”: “UPS Batch Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694521355504,
         “completedAtUTC”: 1694529442409
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {},
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “UPINGT-007002-500”,
            “message”: “There was an error, the profile batch ingest job failed. Please contact UPS support.”
         }],
         “extensions”: {
            “errors”: [{
               “code”: “UPINGT-007012-400”,
               “message”: “Invalid ECID”
            }]
         }
      }
   }],
   “flowName”: “Datalake to UPS Flow”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “profile_ingestion_error”
      }
   }
}

Segmentation

The following alert rules are specific to Segmentation Service:

I/O Event subscription
Alert rule
Description
Payload Schema
Segment Job Start
Segment Job Start
This alert triggers when a segment evaluation job starts processing data.
{
   “id”: “c29a3ef9-88fb-4b4d-aac4-70a9cc145daa”,
   “createdAt”: 1693961877584,
   “updatedAt”: 1693961877584,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “ups-dim-adapter”,
   “updatedClient”: “ups-dim-adapter”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “bf65315e-01e9-47c0-822e-06ad1acebf66”,
   “etag”: “"90016d41-0000-0200-0000-64f7ce950000"”,
   “metrics”: {
      “statusSummary”: {
         “status”: “inProgress”
      }
   },
   “activities”: [],
   “flowName”: “UPS Segmentation flow”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “segment_evaluation_job_info”
      }
   }
}
Segment Job Success
Segment Job Success
This alert triggers when a segment evaluation job completes successfully.
{
   “id”: “62180eb7-11ce-4b47-81d8-47db31e362c2”,
   “createdAt”: 1694470184129,
   “updatedAt”: 1694470545011,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “ups-dim-adapter”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “636fbb89-4b51-463c-a6e0-5e9fd6c52acd”,
   “etag”: “"36008246-0000-0200-0000-64ff91910000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694470145137,
         “completedAtUTC”: 1694470524000
      },
      “recordSummary”: {
         “inputRecordCount”: 22828,
         “createdRecordCount”: 2,
         “outputRecordCount”: 2,
         “targetSummaries”: [{
            “id”: “9d3e1be0-fb83-4b6b-ad90-545b2b5768df”,
            “createdRecordCount”: 2,
            “outputRecordCount”: 2,
            “entitySummaries”: [{
               “id”: “segment:89d301a8-bba4-44b5-beda-747cea891160”,
               “createdRecordCount”: 2,
               “outputRecordCount”: 2
            }]
         }]
      },
      “statusSummary”: {
         “status”: “success”
      }
   },
   “activities”: [{
      “id”: “3c8e49bc-27a6-11ec-9621-0242ac130002”,
      “name”: “UPS Batch Segmentation Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694470145137,
         “completedAtUTC”: 1694470524000
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {
         “inputRecordCount”: 22828,
         “createdRecordCount”: 2,
         “outputRecordCount”: 2
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {}
      }
   }],
   “flowName”: “UPS Segmentation flow”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “segment_evaluation_job_info”
      }
   }
}
Segment Job Delay
Segment Job Delay
This alert triggers when a segment evaluation jobs takes longer than 150 minutes to complete.
One of the following statuses will appear:
- FIRING - The condition for failure or delay has been met (Consider it in an ACTIVE state).
- INACTIVE - The condition has not been met or not resolved (Consider it in a RESOLVED state).
{
   “id”: “3b71eea7-75cb-4b33-b1ee-a775cb4b33d6”,
   “status”: “FIRING”,
   “name”: “ups_export_flow_run_delay”,
   “message”: “Triggered : Segment Export Delay UPS_Export_flow has been processing for more than 150 minutes. The current value is 152 minutes.”,
   “createdAt”: “2023-09-11T21:57:24.661Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “prod”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “152”,
   “url”: “https://experience.adobe.com/#/@F6421253512D2C100A490D45@AdobeOrg/sname:prod/platform/segment/overview”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “flowRunId”: “1d69e4ba-3940-44b8-b72b-9a85448a0086”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “segment_evaluation_job_error”
      }
   }
}
Segment Job Failure
Segment Job Failure
This alert triggers when a segment evaluation job results in an error.
{
   “id”: “9236cc45-5bcc-4f5b-99d7-455bdaaf27b3”,
   “createdAt”: 1694524506427,
   “updatedAt”: 1694525578672,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “ups-dim-adapter”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “3baac7f5-5adb-491c-8320-84dd00c0963f”,
   “etag”: “"82008a80-0000-0200-0000-6500688a0000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694524502044,
         “completedAtUTC”: 1694525571000
      },
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “Unknown error code”,
            “message”: “Error while performing segment evaluation”
         }],
         “activityRefs”: [“3c8e49bc-27a6-11ec-9621-0242ac130002”]
      }
   },
   “activities”: [{
      “id”: “3c8e49bc-27a6-11ec-9621-0242ac130002”,
      “name”: “UPS Batch Segmentation Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694524502044,
         “completedAtUTC”: 1694525571000
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {},
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “Unknown error code”,
            “message”: “Error while performing segment evaluation”
         }],
         “extensions”: {}
      }
   }],
   “flowName”: “UPS Segmentation flow”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “segment_evaluation_job_error”
      }
   }
}
Segment Definition Disabled
Segment Definition Disabled
This alert triggers when a segment definition is disabled due to internal error. This automatically triggers a war room for an Adobe engineering team to investigate the issue. This alert is only intended to be informative and does not require any action from you.

Destinations

The following alert rules are specific to destinations:

I/O Event subscription
Alert rule
Description
Payload schema
Destination Flow Run Start
Destination Flow Run Start
This alert triggers when a destination flow run starts activating a segment.
{
   “id”: “4950662c-aa5f-42ec-9258-d2782b02326e”,
   “createdAt”: 1694471779205,
   “updatedAt”: 1694471779205,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “AepActivationService”,
   “updatedClient”: “AepActivationService”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “consent-e2e-test”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “segment:615545c0-8902-4f28-b4c2-4d89bd788b93”,
   “etag”: “"2100c958-0000-0a00-0000-64ff96630000"”,
   “metrics”: {
      “statusSummary”: {
         “status”: “inProgress”
      }
   },
   “activities”: [],
   “flowName”: “consent-e2e-azure-blob-destination”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “destination_flow_run_info”
      }
   }
}
Destination Flow Run Success
Destination Flow Run Success
This alert triggers when a segment is successfully activated to a destination.
{
   “id”: “980c20c2-5eb3-4ecd-859b-20205f62bc60”,
   “createdAt”: 1694472975816,
   “updatedAt”: 1694473015605,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “AepActivationService”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “consent-e2e-test”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “a412d8709fc3ea6f8b965756bf55fe30”,
   “etag”: “"2100086b-0000-0a00-0000-64ff9b370000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694472998780,
         “completedAtUTC”: 1694473011909
      },
      “sizeSummary”: {
         “inputBytes”: 666,
         “outputBytes”: 666
      },
      “recordSummary”: {
         “inputRecordCount”: 8,
         “createdRecordCount”: 8,
         “outputRecordCount”: 8,
         “skippedRecordCount”: 0,
         “sourceSummaries”: [{
            “id”: “4a378505-7aa5-4da1-821c-87a1fb6e79f1”,
            “inputRecordCount”: 8,
            “skippedRecordCount”: 0,
            “entitySummaries”: [{
               “id”: “segment:6eb2a673-faff-400f-9463-df8a90c28666”,
               “inputRecordCount”: 8,
               “skippedRecordCount”: 0
            }]
         }],
         “targetSummaries”: [{
            “id”: “e0b9f225-65cd-4db7-ae4f-cdc152c35eea”,
            “createdRecordCount”: 8,
            “outputRecordCount”: 8,
            “entitySummaries”: [{
               “id”: “segment:6eb2a673-faff-400f-9463-df8a90c28666”,
               “createdRecordCount”: 8,
               “outputRecordCount”: 8
            }]
         }]
      },
      “fileSummary”: {
         “inputFileCount”: 1,
         “outputFileCount”: 1
      },
      “statusSummary”: {
         “status”: “success”
      }
   },
   “activities”: [{
      “id”: “c4f238e3-7334-4933-8b56-64d7ea43ea54”,
      “name”: “Activation Batch XdmProcessor Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694472998780,
         “completedAtUTC”: 1694472998843
      },
      “latencySummary”: {},
      “sizeSummary”: {
         “inputBytes”: 666,
         “outputBytes”: 666
      },
      “recordSummary”: {
         “inputRecordCount”: 8,
         “createdRecordCount”: 8,
         “outputRecordCount”: 8,
         “skippedRecordCount”: 0
      },
      “fileSummary”: {
         “inputFileCount”: 1,
         “outputFileCount”: 1
      },
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {
            “incremental.endCheckpoint”: “”,
            “full.incremental.batchId”: “”,
            “incremental.datasetId”: “”,
            “incremental.startCheckpoint”: “”,
            “full.snapshot.batchId”: “”,
            “full.incremental.datasetId”: “”,
            “full.snapshot.datasetId”: “”
         }
      }
   }, {
      “id”: “51d82b36-6b8f-11eb-9439-0242ac130002”,
      “name”: “Activation Batch Publisher Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694473006829,
         “completedAtUTC”: 1694473011909
      },
      “latencySummary”: {},
      “sizeSummary”: {
         “outputBytes”: 666
      },
      “recordSummary”: {
         “inputRecordCount”: 8,
         “createdRecordCount”: 8,
         “outputRecordCount”: 8,
         “skippedRecordCount”: 0
      },
      “fileSummary”: {
         “outputFileCount”: 1
      },
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {}
      }
   }],
   “flowName”: “consent-e2e-azure-blob-destination”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “destination_flow_run_info”
      }
   }
}
Destination Flow Run Delay
Destination Flow Run Delay
This alert triggers when a destination flow run takes longer than 150 minutes to activate a segment.
{
   “id”: “47e555d4-bd39-4880-a555-d4bd39688079”,
   “status”: “FIRING”,
   “name”: “destinations_flow_run_delay”,
   “message”: “Triggered : Destination Flow Run Delay ACCV8_Close_Loop_High_Churn has been processing for more than 150 minutes. The current value is 151 minutes.”,
   “createdAt”: “2023-09-12T18:41:54.661Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “tmo-prod”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “151”,
   “url”: “https://experience.adobe.com/#/@1358406C534BC94D0A490D4D@AdobeOrg/sname:tmo-prod/platform/monitoring/dashboard?pageType=destination&flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558&runId=3a4c7446-db90-4dc2-ba74-29bc76a11c84&us_redirect=true”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “flowRunId”: “3a4c7446-db90-4dc2-ba74-29bc76a11c84”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “destination_flow_run_error”
      }
   }
}
Destination Flow Run Failure
Destination Flow Run Failure
This alert triggers when an error occurs while activating a segment to a destination.
{
   “id”: “3408c0ed-15f4-47d4-bf10-d81b78e964f1”,
   “createdAt”: 1694473456702,
   “updatedAt”: 1694473477107,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “aep_activation_batch”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “dev”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “fa4a13d08f04b07e0bc826035886e137”,
   “etag”: “"2e00cc31-0000-0d00-0000-64ff9d050000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694473459275,
         “completedAtUTC”: 1694473459282
      },
      “recordSummary”: {
         “sourceSummaries”: [{
            “id”: “4b9cf91a-5b57-4178-948a-a0286fcb84b3”,
            “inputRecordCount”: 0,
            “skippedRecordCount”: 0,
            “entitySummaries”: [{
               “id”: “dataset:5e55b556c2ae4418a8446037”,
               “inputRecordCount”: 0,
               “skippedRecordCount”: 0
            }]
         }],
         “failedInfo”: [{
            “code”: “ACTBTC-1105-400”,
            “message”: “A Platform-internal error has occurred. The dataset cannot be retrieved for the data export with the parameters flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558 datasetId=5e55b556c2ae4418a8446037. The incremental dataset with ID 5e55b556c2ae4418a8446037 was not found. Please verify that the dataset exists and contact customer support if the problem persists.”
         }]
      },
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “ACTBTC-1105-400”,
            “message”: “A Platform-internal error has occurred. The dataset cannot be retrieved for the data export with the parameters flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558 datasetId=5e55b556c2ae4418a8446037. The incremental dataset with ID 5e55b556c2ae4418a8446037 was not found. Please verify that the dataset exists and contact customer support if the problem persists.”
         }],
         “activityRefs”: [“c4f238e3-7334-4933-8b56-64d7ea43ea54”]
      }
   },
   “activities”: [{
      “id”: “c4f238e3-7334-4933-8b56-64d7ea43ea54”,
      “name”: “Activation Batch XdmProcessor Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694473459275,
         “completedAtUTC”: 1694473459282
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {
         “failedInfo”: [{
            “code”: “ACTBTC-1105-400”,
            “message”: “A Platform-internal error has occurred. The dataset cannot be retrieved for the data export with the parameters flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558 datasetId=5e55b556c2ae4418a8446037. The incremental dataset with ID 5e55b556c2ae4418a8446037 was not found. Please verify that the dataset exists and contact customer support if the problem persists.”
         }]
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “ACTBTC-1105-400”,
            “message”: “A Platform-internal error has occurred. The dataset cannot be retrieved for the data export with the parameters flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558 datasetId=5e55b556c2ae4418a8446037. The incremental dataset with ID 5e55b556c2ae4418a8446037 was not found. Please verify that the dataset exists and contact customer support if the problem persists.”
         }],
         “extensions”: {}
      }
   }],
   “flowName”: “AEP to ACM DEV Dataset”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “destination_flow_run_error”
      }
   }
}
Destination skippage rate exceeds threshold
Skippage rate exceeds threshold
This alert triggers when the ratio of skipped IDs to total IDs exceeds a threshold.
{
   “id”: “01d0e66d-0591-40a9-90e6-6d059110a9af”,
   “status”: “FIRING”,
   “name”: “activation_skipped_rate_exceeded”,
   “message”: “Triggered : Activation Skipped Rate Exceeded is above 1%. The current value is 3%.”,
   “createdAt”: “2023-09-12T16:10:38.867Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “prod”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “3”,
   “url”: “https://experience.adobe.com/#/@A565899B544AA2E80A4C98BC@AdobeOrg/sname:prod/platform/monitoring/dashboard?pageType=destination&flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558&us_redirect=true”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “destination_flow_run_error”
      }
   }
}
(Beta) Destination flow run info
Streaming destination completed
This alert triggers when data has completed processing from a streaming destination dataflow run
{
   “id”: “dc9b6e4d-d920-46a0-a5bc-c00755a9asd727asd59”,
   “createdAt”: 1698104702720,
   “updatedAt”: 1698236253545,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_foundation_connectors”,
   “updatedClient”: “acme_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “1698102000000-1698105600000”,
   “etag”: “"c3004478-0000-0200-0000-6539075d0000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1698102000000,
         “completedAtUTC”: 1698236208000
      },
      “sizeSummary”: {
         “outputBytes”: 0,
         “failedBytes”: 0
      },
      “recordSummary”: {
         “inputRecordCount”: 3,
         “createdRecordCount”: 0,
         “outputRecordCount”: 0,
         “skippedRecordCount”: 0,
         “failedRecordCount”: 3,
         “failedInfo”: [
               {
               “code”: “ACTSVC-9001-500”,
               “message”: “An internal processing error was reported. There is either a metadata misconfiguration or a data processing error in the system. Try again later and contact your system administrator if the problem persists.”,
               “count”: 3,
               “type”: “Error”
            }
         ]
      },
      “statusSummary”: {
         “status”: “failed”,
         “activityRefs”: [
            “076085f8-255a-11ee-be56-0242ac120002”
         ]
      }
   },
   “flowName”: “Test FB Consent”,
   “flowType”: “streaming”,
   “message”: “Test FB Consent run which started at 2023-10-23 23:45:02 completed.”,
   “url”: “https://experience-stage.adobe.com/@4E5F3EB95C746F890A49400A@AdobeOrg/sname:prod/platform/monitoring/dashboard?pageType=destination&flowId=c505ab27-4007-4646-937b-22722a650753&runId=dc9b6e4d-d920-46a0-a5bc-c00755a9asd727asd59&us_redirect=true”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “destination_flow_run_info”
      }
   }
}

Query Service

The following alert rules are specific to Query Service:

I/O Event subscription
Alert rule
Description
Payload Schema
Query Service scheduled query start
Query Service scheduled query start
This alert triggers when a scheduled query starts running.
{
   “id”: “2c487318-fe6b-4560-8a42-a34fb79dfa34”,
   “createdAt”: 1694526487061,
   “updatedAt”: 1694526487061,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acp_foundation_queryService”,
   “updatedClient”: “acp_foundation_queryService”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “8b6734e7-51e8-4385-ba95-cc4b2c00ed21”,
   “etag”: “"c8007242-0000-0200-0000-65006c170000"”,
   “metrics”: {
      “statusSummary”: {
         “status”: “inProgress”
      }
   },
   “activities”: [],
   “flowName”: “GG_Price_Drop___v3Pi7Y0cXlIb”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “queries_flow_run_info”
      }
   }
}
Query Service scheduled query Success
Query Service scheduled query success
This alert triggers when a scheduled query job completes successfully.
{
   “id”: “df37b14a-3548-4074-8594-c27db3bea482”,
   “createdAt”: 1694526412235,
   “updatedAt”: 1694526775732,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acp_foundation_queryService”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “d0ca84f8-caec-4a86-a7f9-52de5476c541”,
   “providerRefId”: “913d3a31-581a-4c1a-8c1c-ff87595ebefa”,
   “etag”: “"c8008567-0000-0200-0000-65006d370000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694526412265,
         “completedAtUTC”: 1694526743223
      },
      “sizeSummary”: {
         “outputBytes”: 6054425
      },
      “recordSummary”: {
         “inputRecordCount”: 45563,
         “createdRecordCount”: 45563,
         “outputRecordCount”: 45563,
         “failedRecordCount”: 0
      },
      “fileSummary”: {
         “outputFileCount”: 12,
         “manifest”: {
            “fileInfo”: [{
               “path”: “https://platform.adobe.io/data/foundation/export/batches/01HA4TA7H10XR7GSY7Q5ZFKXT5/meta?path=input_files”
            }]
         },
         “activityRefs”: [“37b34f84-1ada-11eb-adc1-0242ac120002”]
      },
      “statusSummary”: {
         “status”: “success”
      }
   },
   “activities”: [{
      “id”: “8816f6a2-2533-4dff-9026-c23a27b38691”,
      “name”: “Query Activity”,
      “contextId”: “913d3a31-581a-4c1a-8c1c-ff87595ebefa”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694526412265,
         “completedAtUTC”: 1694526732395
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {
         “inputRecordCount”: 45563
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {
            “scheduleRunId”: “c2NoZWR1bGVkX18yMDIzLTA5LTExVDEzOjM1OjAwKzAwOjAw”,
            “jobRunId”: “8b61c0d9-92ca-4346-a478-0f02b78ce18e”,
            “queryId”: “913d3a31-581a-4c1a-8c1c-ff87595ebefa”
         }
      }
   }, {
      “id”: “37b34f84-1ada-11eb-adc1-0242ac120002”,
      “name”: “Promotion Activity”,
      “contextId”: “913d3a31-581a-4c1a-8c1c-ff87595ebefa”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694526414513,
         “completedAtUTC”: 1694526743223
      },
      “latencySummary”: {},
      “sizeSummary”: {
         “inputBytes”: 4323887,
         “outputBytes”: 6054425
      },
      “recordSummary”: {
         “inputRecordCount”: 45563,
         “createdRecordCount”: 45563,
         “outputRecordCount”: 45563,
         “failedRecordCount”: 0
      },
      “fileSummary”: {
         “inputFileCount”: 16,
         “outputFileCount”: 12,
         “extensions”: {
            “manifest”: {
               “fileInfo”: “https://platform.adobe.io/data/foundation/export/batches/01HA4TA7H10XR7GSY7Q5ZFKXT5/meta?path=input_files”
            }
         }
      },
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {}
      }
   }],
   “flowName”: “DSG_Price_Drop___v3PDXMOXJlFC”,
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “queries_flow_run_info”
      }
   }
}
Query Run Failure
Query service scheduled query failure
This alert triggers when a scheduled query job fails.
{
   “id”: “d0b98201-0abd-44ec-9890-41700a5a4b05”,
   “createdAt”: 1694423273648,
   “updatedAt”: 1694423282108,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acp_foundation_queryService”,
   “updatedClient”: “acp_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “de64c288-cc61-4ff8-8efe-af09f4294629”,
   “etag”: “"9900a795-0000-0200-0000-64fed8f20000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694423273685,
         “completedAtUTC”: 1694423274439
      },
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “42602”,
            “message”: “Analysis error encountered. Reason: [{sessionId: ca06fd1a-5dfc-4ac3-a592-da801b6a2a72 queryId: de64c288-cc61-4ff8-8efe-af09f4294629 Unknown error encountered. Reason: [Reference ‘_trowepriceassociatesinc.pidetails.trpaudittraildates.trploaddate’ is ambiguous, could be: global_prod_midvalues._trowepriceassociatesinc, trp_pi_recipient._trowepriceassociatesinc.; line 25 pos 14]}]”
         }],
         “activityRefs”: [“8816f6a2-2533-4dff-9026-c23a27b38691”]
      }
   },
   “activities”: [{
      “id”: “8816f6a2-2533-4dff-9026-c23a27b38691”,
      “name”: “Query Activity”,
      “contextId”: “de64c288-cc61-4ff8-8efe-af09f4294629”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694423273685,
         “completedAtUTC”: 1694423274439
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {},
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “42602”,
            “message”: “Analysis error encountered. Reason: [{sessionId: ca06fd1a-5dfc-4ac3-a592-da801b6a2a72 queryId: de64c288-cc61-4ff8-8efe-af09f4294629 Unknown error encountered. Reason: [Reference ‘_trowepriceassociatesinc.pidetails.trpaudittraildates.trploaddate’ is ambiguous, could be: global_prod_midvalues._trowepriceassociatesinc, trp_pi_recipient._trowepriceassociatesinc.; line 25 pos 14]}]”
         }],
         “extensions”: {
            “scheduleRunId”: “c2NoZWR1bGVkX18yMDIzLTA5LTEwVDA4OjMwOjAwKzAwOjAw”,
            “jobRunId”: “5faed6b2-9fce-4787-9dff-a809439a8b3a”,
            “queryId”: “de64c288-cc61-4ff8-8efe-af09f4294629”
         }
      }
   }],
   “flowName”: "SELECT \nSTRUCT\n(\n     STRUCT (uberId AS uberId) AS identities,\n ",
   “header”: {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “queries_flow_run_error”
      }
   }
}
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