Analytics User Migration to the Adobe Admin Console analytics-user-migration-to-the-admin-console
What you need to know about the Analytics user ID migration to the Adobe Admin Console in the Adobe Experience Cloud.
For general help on Adobe Admin Console topics (not related to the Analytics migration), see Admin Console User Guide.
After you migrate, you can manage Experience Cloud users and products in the Adobe Admin Console.
What is the Analytics user ID migration? section-adbe49aba10c4e62afa836a97894107c
The Analytics user ID migration enables administrators to easily migrate user accounts in Analytics User Management to the Adobe Admin Console. After your users are migrated, they will have access to the solutions and core services available in the Experience Cloud. The migration is being rolled out to customers in phases.
The benefits of using the Adobe Admin Console include:
Analytics users can sign in to the Experience Cloud and all solutions using their Adobe ID or Enterprise ID. This sign-in enables access to integrated solutions and core services in the Experience Cloud.
After the migration, users who attempt to sign in via legacy logins ( my.omniture.com and sc.omniture.com) are redirected to experiencecloud.adobe.com.
- Invite new users
- Create product profiles
- Grant users permission to specific products and services
- Gain access to cross-solution core services available in the Adobe Experience Cloud
What to know (and do) before migrating user IDs (FAQ) section-b0fc7f0bbd4b488e95b0c8e77ff077a9
Answers to questions you might have before the migration.
Verify that you have an Adobe ID and can access the Experience Cloud Admin Console.
If not, contact Adobe Customer Care. (You should first contact your system or product administrator who can invite you to the proper organization.)
AEM users with an integration to Analytics will need to change their configuration to use the Analytics shared secret instead of the password.
You should do this before the migration is enabled. Once the migration is disabled, the originally configured password will no longer be valid.
To obtain the shared secret in Analytics
The shared secret can be obtained from Analytics ( Analytics > User Management) and is different for each user.
To update your AEM configuration with the shared secret
Adobe will notify Analytics administrators via email with instructions about when the migration will begin.
Migrations to the Adobe Admin Console will occur in waves. On the day of migration, Adobe notifies Analytics administrators and grants them access to the migration tool. After a login company meets the criteria defined for each migration wave, Adobe will:
- Set the start and end dates for the company's migration.
- Send an email notification to the company's current Analytics administrators, approximately 30 days before their migration.
- Display an in-product notification informing administrators of the start date of the migration.
On the day of the migration, your former permission groups are automatically copied to the Adobe Admin Console. You will no longer be able to invite new users or create new groups in Analytics Admin Tools.
After the migration:
- Administrators will use the Adobe Admin Console to manage their Analytics users and permissions. (You will no longer use the user management interface in Analytics > Admin > User Management.)
- Users will access Analytics using their Adobe or Enterprise ID through the Experience Cloud instead of my.omniture.com.
At 10:00 a.m. UTC on the start date of the migration:
- Your existing permission groups in Analytics will be replicated automatically in the Adobe Admin Console as Product Profiles, including their description and granular permissions across report suites, metrics, dimensions, Analytics, and Report Suite Tools.
- If any of your current Analytics users were created in the Adobe Admin Console (meaning they have a linked Adobe/Enterprise ID), they will be added to the appropriate Product Profiles in the Adobe Admin Console.
- The User Management section under the Admin tab in Analytics will be set to read-only. You will no longer be able to create new users or permission groups here and will need to perform both these functions in the Adobe Admin Console. See Unsupported Analytics features in the Adobe Admin Console for more information.
- As an administrator, you will be granted access to the User ID Migration tool. Additionally, an in-product notification appears that includes the end date of the migration (typically 60 days in the future) in addition to links to help content and FAQs.
- You will be granted access to a Permissions tab in the Adobe Admin Console that allows you to create Product Profiles with all the granular options you are familiar with in Analytics.
Click Migrate User IDs on the Admin page, under User Management. Use the tool to add users to product profiles in the Adobe Admin Console (replicated from permission groups in Analytics). You can migrate user IDs at your own pace.
Administration privileges are required. Once the migration is complete, it cannot be reversed.
On the end date of the migration, my.omniture.com access will be disabled for users within their login company. Users (including those that are yet to be migrated) will be redirected to login via the new Experience Cloud URL ( experiencecloud.adobe.com)
Note: Adobe recommends taking the opportunity to perform an audit of your users and groups before migrating. Delete old and unused accounts, or accounts that should no longer have access to the product (such as employees no longer with the organization).
Related topic: Migrate Analytics user accounts for Enterprise and Federated IDs.
No.
The migration tool exists to help you transition user IDs and permissions from Analytics User Management to the Experience Cloud Admin Console.
All current Analytics administrators will receive a pre-migration notification email four weeks prior to the migration. (The actual start date will appear in the Analytics interface.)
When the migration begins, administrators will have 60 days to complete the process.
Yes. However, Adobe recommends that you use the time before the migration begins to:
- Verify that you are an Analytics product administrator in the Adobe Admin Console.
- Communicate to your user base that their login experience will change when the migration begins.
- Audit your current users and permissions and perform clean-up activities.
To expedite your migration, contact your Adobe Account Team at Adobe Customer Care and submit a request for an earlier start date.
Yes. Contact Adobe Customer Care.
See below for a description of the changes to your current Analytics User and Permissions management on the start date.
Before your migration start date, you can create users in the Adobe Admin Console or in Analytics > User Management.
After migration begins, you can create users and permission groups only in the Adobe Admin Console.
see the Migration section below for more details on what happens on the start date of the migration.
What to know during the migration (FAQ) section-d394524aa6d046d79025bbd7499792bc
Important information about the migration process and how it impacts current user management.
A migrated Analytics group is a called a Product Profile in the Adobe Admin Console. Permission settings for the original group are retained in the migration. However, the users assigned to the group are not migrated. When a user belonging to that group is migrated using the migration tool, that user is assigned to that product profile.
For example, a West Coast Operations permission group that entitled its members to Report Builder and Analysis Workspace (with certain report suites, metrics, dimensions) will become a West Coast Operations product profile.
Yes. You can change the group membership of un-migrated users from within the Analytics User Management section.
Awaiting clarification from Ashok about where that's done.
The migration tool includes a dashboard that displays how many of your users have been successfully migrated, and how many of them have their legacy login disabled.
Ideally, you will have successfully migrated your login company to the Adobe Admin Console when a 100% of your users have completed migration and have had their legacy logins disabled.
- Asset transfer
- User expiration
- User logs
These will remain available to you in Analytics user management.
See Unsupported Analytics features in the Adobe Admin Console for more information.
What to know after the migration (FAQ) section-9681baa01b8c41cdb9659b73b70b50ff
Unsupported Analytics features in the Adobe Admin Console section-928ffba27a0446e0af575b720434ef56
Admins migrating to the Adobe Admin Console should configure user management APIs offered on Adobe Developer for programmatic access to user accounts in the Adobe Admin Console.
The Analytics Permission APIs will be turned off when you are enabled for the migration.
Analytics single sign-on configurations will be removed when you have completed the migration. They will remain active during the migration. Customers that use Analytics single sign-on should upgrade to Adobe Federated ID.
Analytics recommends that you migrate your users as Adobe IDs first to easily create the Experience Cloud accounts, and then convert those accounts to Federated single-sign users.
How to notify your users about the migration section-f3b25f672a3a4d03b0559656fd99d20a
You may want to pro-actively communicate this migration plan to your current users. Here is a template you can customize to send all your current Analytics users:
To email all users, navigate to Analytics > Admin > All admin > User management > Email Users.
Subject: Coming Soon - A new way to login to Adobe Analytics and Adobe Experience Cloud.
Body: Hello Adobe Analytics users!
Our company will begin migrating all Adobe Analytics accounts away from https://my.omniture.com/login/ to Adobe Experience Cloud (experiencecloud.adobe.com). With this migration, your Adobe Analytics account will be upgraded to enable access to Analytics via the Adobe Experience Cloud. While the method to access Analytics will change, all your existing permissions to your report suites and tools will be preserved.
Next steps: We will begin to migrate users beginning on INSERT DATE. Watch for a welcome message with your new login addressed to the email id listed under your analytics account. If you have not setup an Adobe ID linked to your email address, you will be asked to setup an account .
Helpful resources:
Sign in and manage your profile settings.
Please contact your Analytics administrators if you have any questions or concerns.
Best,
Analytics Admin