The following updates were made to the Customer Journey Analytics documentation since its inception.
Updates to project sharing documentation
Added permission requirements for uploading files to Azure SAS and Azure RBAC when configuring cloud export locations
Added permission requirements for uploading files to Amazon S3 Role ARN and GCP buckets when configuring cloud export locations
Clarified that Product Admins always have access to export full tables
Made the following changes to clarify that users who are assigned the Product Admin role have access to export full tables from Analysis Workspace by default:
Clarified that segments are re-created during component migration from Adobe Analytics
In the
User Guide for Adobe Analytics users, clarified that segments are automatically re-created in Adobe Analytics as part of the component migration process, and don’t need to be manually re-created.
Skipped record details
Added documentation on the skipped record details functionality in Connections. See
Connection details for more information.
Forecasting
Added documentation on
forecasting, the new Analysis Workspace feature to forecast a standard or calculated metric with any supported time granularity (hourly, daily, weekly, monthly and yearly) for freeform tables and line charts.
Updated the documentation for adding accounts and locations when exporting full tables
Updated the documentation to reflect minor interface updates when configuring a new account or location when exporting full tables from Analysis Workspace.
A new Add account option is now available in the Account drop-down menu. The Add location option that was previously available as a button next to the Location name drop-down menu is now available within the menu itself.
New component migration information when migrating from Adobe Analytics
Clarified that certain information is available only to administrators
Permissions required for exporting datasets
Derived fields
Added summary of function
limitations and explanation on how to determine number of
operators used in a function.
Guardrails
Added article listing Customer Journey Analytics
guardrails.
Currency conversion updates
Updates to Anomaly Detection documentation
The documentation for Anomaly Detection was previously located in a section about Virtual Analyst. The following changes were made:
- The term Virtual Analyst was removed from the documentation.
- The section about Anomaly Detection was moved directly beneath the Analysis Workspace section.
Using derived field for setting goals / targets
Added
use case article illustrating how to use derived fields for setting goals / targets and reporting on these.
Export full tables to the cloud
Added documentation about exporting full tables with millions of Workspace rows to cloud destinations.
Exporting full tables offers one-time or scheduled delivery of data tables designed within Workspace with support for up to five breakdowns, five metrics, filters, and calculated metrics, all in a concatenated table. It is the evolution of Data Warehouse reports in Adobe Analytics, with many new, often-requested features that are not available in Data Warehouse today.
For more information, see Export Customer Journey Analytics reports to the cloud.
Reporting Activity Manager
Added documentation for the Reporting Activity Manager.
The Reporting Activity Manager lets you see the reporting capacity for each connection in your organization. It provides administrators with detailed visibility into reporting consumption in order to easily diagnose and fix capacity issues during peak reporting times.
The following new articles were added:
New columns on management pages
Comparison with Adobe Analytics
Added an
overview page as an introduction on comparing and understanding the differences between Customer Journey Analytics and Adobe Analytics.
Additional derived fields functionality
Updated documentation for the new
Lookup
function.
Updated structure of articles for the Media Playback Time Spent panel
Removed the folder called Media Playback Time Spent, and combined the contents of the folder into a single article: Media Playback Time Spent panel.
This change is more in line with the documentation for other panels.
Additional derived fields functionality
Updated documentation for the new
Lowercase
and
Trim
functions and for the additional CSV capabilities added to the
Classify
function.
Regional data collection
Updated
FAQ with information on regional data collection when using Customer Journey Analytics.
Media Playback Time Spent panel
Report Builder enhancements
Updated content for
Schedule workbooks to provide information for downloading scheduled tasks. Updated content for
Create a data block to provide information for using Start date as a dimension.
Moved content about managing scheduled projects
Created a new article in the Analytics Components Guide called
Scheduled projects. This content was previously located in the
Schedule projects article in the Analytics Tools Guide.
Adobe Customer Journey Analytics feature support
Added more information in the
Supported in a new way table on the sessionization capabilities in Customer Journey Analytics compared to Adobe Analytics.
Learn more
Evolution from Adobe Analytics
Updated the
(Re-)Configure Marketing Channels section with a reference to the Derived fields Marketing channels function template.
Learn more
Data ingestion quick start guides for mobile applications and other platforms
Added additional data ingestion quick start guides outlining how to ingest and use data from mobile applications or other platforms (like desktop applications, games on consoles, applications on set-top boxes and IoT devices) in Customer Journey Analytics.
Learn more
Session settings
Added a topic for this data view setting.
Learn more
Adobe Product Analytics
Adobe Product Analytics is a new way to interact with cross-channel data and insights in Customer Journey Analytics. These new capabilities enable Product teams to self-serve data and insights about their product experience through
guided analysis workflows.
Derived fields
A
derived field allows you to define (often complex) data manipulations on the fly, through a customizable rule builder.
Expanded lookup support for Profile and Lookup data
Provides the ability to add datasets as lookups of fields within Profile or Lookup datasets. Previously, only Event datasets were supported.
Learn more
Report Builder enhancements
Experience Edge geo lookups
Adobe Experience Edge is adding a geo lookup service that provides unified geographic data to all Experience Edge users.
Cross-channel analysis and stitching
In anticipation of the upcoming changes to enable stitching and to further clarify how cross-channel analysis can be elevated using stitching, documentation related to Cross-Channel Analytics functionality is edited to refer to
cross-channel analysis as the Customer Journey Analytics capability and use case, and
Stitching as an important functionality to accomplish this.
PowerBI & Tableau access to Customer Journey Analytics data views
The Customer Journey Analytics SQL Connector enables SQL access to data views that you have defined in Customer Journey Analytics.
Learn more
Adobe Journey Optimizer data views
Customer Journey Analytics Admins have access to some extra data views in Customer Journey Analytics, entitled “AJO Data view (Sandbox-name)”.
Learn more.
Calculated metrics updates
The following updates were made to calculated metrics documentation in order to align it with current Customer Journey Analytics functionality:
- Updated the list of default calculated metrics available in Customer Journey Analytics
- Updated screen shots and procedures in various calculated metrics articles
Deep Linking (Mobile App) documentation
Allows users to send links to scorecards that will lead them directly to the scorecard project in the app.
Learn more
Doc on “Select data view from cell” in Report Builder
This feature allows users to select the data view for a data block from a cell.
Learn more
Documentation for updated Home screen for the Analytics dashboards app (Mobile App)
The new updated Home screen allows you to view all of your scorecards in one consolidated scorecard list.
Learn more
Analysis Workspace overview
Create projects
Created a new article that explains in detail how to
Create projects in Analysis Workspace.
Sort components in the left rail
Added information about sorting the list of components in the left rail.See the “Search, filter, and sort the component list” section in
Components overview.
Delete rows containing dynamic dimensions from a Freeform table
Added information about how to quickly delete specific rows that contain dynamic dimensions using the x icon. See the “Quickly exclude specific rows from a table” section in
Filter and sort tables.
Button to add a visualization within a panel
Added information about a new button at the bottom of each panel in Analysis Workspace that allows you to quickly add a visualization. See the “Add visualizations to a panel” section in
Visualizations overview.
Intelligent captions documentation
Video about using filters as dimensions
Update to Experimentation panel documentation
Project filters (Ad hoc and quick filters)
Streamlined documentation about project filters and removed duplicated information. The steps for creating ad hoc filters are now combined with the steps for
creating quick filters.
Integrate Decision Management data
Create data stories in mobile scorecards
A
data story is a collection of supporting data points, business context, and related metrics built around a central theme or metric.
Default calculated metrics
Link sharing for projects (no login required)
Updated existing documentation to explain how to share a read-only link of a project with people who do not have access to Analysis Workspace.
Updated user documentation includes Share projects and Create shareable links.
Options for administrators were added to Preferences.
Compare Customer Journey Analytics to BI solutions
New document on a
comparison of Customer Journey Analytics to typical BI solutions.
Update to Audiences documentation
Update to Audiences documentation
Workspace calendars and date ranges
Mobile scorecards
New documentation section to describe how to show and hide comparison date ranges. See
Show comparison date ranges in Customer Journey Analytics.
Filter and sort tables
Updated content (including adding procedures and explaining available options) in the
Filter and sort tables article. Renamed this article from “Pagination, filtering and sorting tables.”
Data ingestion quick start guides
Workspace User preferences
Many additional user preferences are now available in
Preferences.
Auto-save for Workspace projects
Updated content to include auto-save functionality in
Save projects.
Object array support for profile and lookup datasets