Default calculated metrics

Customer Journey Analytics provides the following calculated metrics to cover the most common use-cases:

Calculated metric name
Description
Formula
Session Start Rate

The percent that any dimension item occurred on the first event of a session.

This calculated metric is automatically added to Workspace when you include the [Session Starts] standard component in your data view.

[Session Starts] / [Sessions]
Time Spent Per Person

The average amount of time a person spent on any given dimension item.

This calculated metric is automatically added to Workspace when you include the [Time Spent (seconds)] standard component in your data view.

[Time Spent (seconds)] / [Users]
Sessions Per Person
The average number of Sessions per Person.
[Sessions] / [Users]
Time Spent Per Session

The average amount of time a person spent per Session on any given dimension item.

This calculated metric is automatically added to Workspace when you include the [Time Spent (seconds)] standard component in your data view.

[Time Spent (seconds)] / [Sessions]
Session End Rate

The percent that any dimension item occurred on the last event of a session.

This calculated metric is automatically added to Workspace when you include the [Session Ends] standard component in your data view.

[Session Ends] / [Sessions]
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