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Locate the Workload Balancer

Last update: Tue Jan 16 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • User

You can use the Workload Balancer to schedule resources for work or review their availability and current allocations.

You can access the Workload Balancer in the following ways:

  • From several areas predefined by Adobe Workfront
  • By adding it to a custom section

This article describes the areas where you can access the Workload Balancer.

NOTE
Regardless of the method you use to access the Workload Balancer, navigating it, and managing resources is identical.
For information about the Workload Balancer and how to use it for managing and scheduling your resources for work, see the following articles:

Access requirements

You must have the following access to perform the steps in this article:

Adobe Workfront plan*
Any
Adobe Workfront license*

Plan, when using the Workload Balancer in the Resourcing area

Work, when using the Workload Balancer of a team or project

Access level*

View or higher access to the following:

  • Resource Management

  • Projects

  • Tasks

  • Issues

NOTE

If you still don’t have access, ask your Workfront administrator if they set additional restrictions in your access level. For information on how a Workfront administrator can change your access level, see Create or modify custom access levels.

Object permissions

View permissions or higher to the projects, tasks, and issues

For information on requesting additional access, see Request access to objects.

*To find out what plan, license type, or access you have, contact your Workfront administrator.

Access the Workload Balancer in predefined areas

The following sections illustrate where you can access the Workload Balancer within Workfront.

Access the Workload Balancer for multiple projects in the Resourcing area

  1. Click the Main menu icon , then click Resourcing.

  2. Click Workload Balancer in the left panel.

    The Workload Balancer displays the following by information in the Resourcing area, by default:

    • Unassigned Work: No unassigned work items.

    • Assigned Work: All active users in the system.

      We recommend using filters when displaying users in the Assigned Work area. For more information, see Filter information in the Workload Balancer.

Access the Workload Balancer for a team

  1. Click the Main menu icon , then click Teams.
    Your Home Team’s page displays.

    The Workload Balancer for the team displays by default.

    The Workload Balancer of a team displays the following information, by default:

    • Unassigned Work: Items assigned to the team and not assigned to users.

    • Assigned Work: All members of the team with all their assignments.

      note tip
      TIP
      Team members might be assigned to work also assigned to the team or to work assigned to other teams or roles.

Access the Workload Balancer for a project

  1. Click the Main menu icon , then click Projects.

  2. Click the name of a project to open the project page.

  3. Click Workload Balancer in the left panel. You might have to click Show More, then Workload Balancer.

    The Workload Balancer for the project displays.

    The Workload Balancer of a project displays the following by information, by default:

    • Unassigned Work: Items from the project that are assigned to job roles or teams and are not assigned to users.

    • Assigned Work: Users assigned to items on the project.

      note tip
      TIP
      You can display all users in the system instead of only the ones on the project (in the Assigned Work area) by enabling the Show all users option. For information, see Navigate the Workload Balancer.

Add the Workload Balancer to a custom section

You can add the Workload Balancer to any custom section.

Most customizations that you have already applied to the Workload Balancer are preserved when adding it to a custom section.

  1. Access the Workload Balancer by going to any of the following areas:

    • The Resourcing area
    • A team
    • A project

  2. Obtain a shareable link and copy it to your clipboard as described in Share the Workload Balancer with a link.

  3. Create a dashboard with an external page as described in Embed an external web page in a dashboard. Use the shareable link you obtained in Step 2 for the external page.

  4. Create a custom section as described in Create custom tabs or sections to place the dashboard on the custom tab.

    When accessing the Workload Balancer from the custom section, you can view it as if you were accessing it directly from one of its original areas listed in Step 1.

  5. (Optional) Share the custom tab in a Layout Template as described in Customize the left panel using a layout template .

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