Configure task and issue preferences for a group
If groups in your organization need to configure a task or issue preference independently from the way it is configured at the system level, an Adobe Workfront administrator can unlock the preference. Then, as a group administrator, you can configure the preference for your group and it will affect all tasks or issues associated with your group.
If there are any groups above the group you manage, their administrators can also do this for your group. The same is true for Workfront administrators (for any group).
For information about how the Workfront administrator unlocks preferences, see Lock or unlock project preferences for all groups in the system.
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Typically, an unlocked preference remains unlocked indefinitely. If the Workfront administrator re-locks it, the system setting takes effect again and settings for the preference made by the group administrators are lost.
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The preferences set for the group that is associated with a project take precedence over the preferences set for the Home Group of the user who creates the project.
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Some group-level preferences affect project templates that you create for the group. For more information, see the section View, work with, and create templates for your group from the Groups area in the article Create and modify a group’s project templates.
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After a Workfront administrator unlocks a preference at the system level, you can configure it and then lock it to ensure that everyone in your group and in its subgroups is using the same configuration. This is parallel to the ability that a Workfront administrator has to configure and lock a preference for everyone in the system. For more information, see Lock or unlock a project, task, or issue preference for subgroups.
Access requirements
You must have the following to perform the steps in this article:
*If you need to find out what plan or license type you have, contact your Workfront administrator.
Configure unlocked task and issue preferences for a top-level group
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Click the Main Menu icon in the upper-right corner of Adobe Workfront, then click Setup .
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In the left panel, click Groups .
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Click the name of the group for which you want to configure unlocked task and issue preferences.
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On the page that displays for the group, in the left panel, click Task & Issue Preferences.
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On the page that appears, continue with one of the 5 sections listed below these steps to configure settings for the areas New Task Defaults, Issues, Deletion, Actual Dates, and Access, then click Save.
If you hover over the lock icon for a preference that you need to configure and a tool tip displays to tell you that is locked, you can ask your Workfront administrator to unlock it for all groups in the organization.
When it is unlocked, you and other group administrators can configure it separately for your own groups. Also, you can lock it for your group and any subgroups below your group.