Share an issue

The creator of an issue has Manage permissions to it, by default.

You can share issues individually, or you can share several of them at a time. Sharing issues is identical to sharing other items in Workfront. For more information about sharing items in Workfront, see Share an object.

You can grant the following permissions to an issue:

• View

  

• Manage

  

• Contribute
  

When you share an issue, all the documents attached to the issue inherit the same permissions.

The Workfront administrator can specify whether documents should inherit permissions from higher objects in the user’s access level. For more information about restricting inherited permissions on documents, see Create or modify custom access levels.

You can remove inherited permissions from an issue. For more information, see Remove permissions from objects.

Manually, which is similar to sharing any other object in Workfront. For more information about how to share objects in Workfront, see Share an object.

Automatically, by doing one of the following:

• Specify the permissions on any of the parent objects of the issue: project, program, or portfolio. Issues inherit the permissions from their parent objects. For information about viewing inherited permissions on objects, see View inherited permissions on objects.

• Add entities to Project Sharing on a template used to create the project the issue is on. For information about sharing projects from templates, see Share a template.

• Specify the permissions on all issues in a project when you edit the project. For information about managing the access to issues or requests on the project based on a user’s permissions to the project, see the section in the article Edit projects.

  note tip
  TIP
  If you don’t specify what issue permissions you want users to have when they are assigned to the issues on the project, they receive the same permissions they have on the project, by default.

• Specify the permissions users receive on issues they submit in a request queue when creating a request queue. For information, see Create a Request Queue.

  note important
  IMPORTANT
  Permissions are granted differently depending on whether or not the project is published as a request queue:
  When a user submits a request to a project published as a request queue, the Primary Contact and Entered By users are granted the permission specified. When a user submits a request to a project not published as a request queue, the Primary Contact (if different from Entered By user) is granted the permission specified, and the Entered By user is granted Manage permissions to the issue.