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Criteria

Criteria in Adobe Target Recommendations are rules that determine which products or content to recommend based on a predetermined set of visitor behaviors. Criteria can be based on popular trends, a visitor’s current and past behaviors, or similar products and content. You can test multiple recommendation types against each other by adding multiple criteria.

The following sections explain more about criteria keys and the recommendation logic you can use for each key. Click the links for more detailed information.

Industry Vertical section_936BCFCF234C49A2BEC1C38AAC2D71AF

While creating a criteria, you select an industry vertical based on the goals of your recommendations activity.

Industry Vertical
Goal
Retail/Ecommerce
Conversion resulting in purchase
Lead Generation/B2B/Financial Services
Conversion with no purchase
Media/Publishing
Engagement

Other criteria options change based on the industry vertical you select. You can set your default industry vertical on the Recommendations > Settings page or you can specify the industry vertical for each criteria.

Algorithm Type section_885B3BB1B43048A88A8926F6B76FC482

The algorithm type you select determines the available algorithms. There are several algorithm types, which are represented as criteria cards when you set up a Recommendations activity.

Criteria page

The following table explains the various algorithm types and their accompanying algorithms.

Algorithm type
When to use
Available algorithms
Cart-Based
Make recommendations based on the user’s cart contents.
  • People Who Viewed These, Viewed Those
  • People Who Viewed These, Bought Those
  • People Who Bought These, Bought Those

For more information, see Cart-Based in Base the recommendation on a recommendation key.

Popularity-Based
Make recommendations based on the overall popularity of an item across your site or based on the popularity of items within a user’s favorite or most-viewed category, brand, genre, and so forth.
  • Most Viewed Across the Site
  • Most Viewed by Category
  • Most Viewed by Item Attribute
  • Top Sellers Across the Site
  • Top Sellers by Category
  • Top Sellers by Item Attribute
  • Top by Analytics Metric
Item-Based
Make recommendations based on finding similar items to an item that the user is currently viewing or has recently viewed.
  • People Who Viewed This, Viewed That
  • People Who Viewed This, Bought That
  • People Who Bought This, Bought That
  • Items with Similar Attributes
User-Based
Make recommendations based on the user’s behavior.
  • Recently Viewed Items
  • Recommended for You
Custom Criteria
Make recommendations based on a custom file you upload.
  • Custom Algorithm

For more information about each algorithm, see Base the recommendation on a recommendation key.

Using a custom recommendation key custom-key

You can also base recommendations on the value of a custom profile attribute.

NOTE
Custom profile parameters can be passed to Target through JavaScript, API, or integrations. For more information about custom profile attributes, see Visitor profiles.

For example, suppose that you want to display recommended movies based on the movie that a user most recently added to the queue.

  1. Click Recommendations > Criteria.

  2. Click Create Criteria > Create Criteria.

  3. Fill in the information in the Basic Information section.

  4. In the Recommended Algorithm section, select Item Based from the Algorithm Type list.

  5. Select People Who Viewed This, Viewed That from the Algorithm list.

  6. Select your custom profile attribute from the Recommendation Key list (for example, Last Show Added to Watchlist).

    Create New Criteria dialog box

Viewing criteria information section_7162DE58E4594FD688A4D7FDB829FD8B

You can view criteria details on a pop-up card by hovering over a card and by clicking the Information icon on a criteria card without opening the criteria.

Criteria Card hover

Click the Algorithm Info tab to view general information about the selected criteria, including its Name, Descriptions, Industry Vertical, Page Type(s), Recommendation Key, Recommendation Logic, and Algorithm ID.

Algorithm Info tab

Click the Algorithm Usage tab to view a list of activities that reference the selected criteria. The card lists active, inactive, and draft activities. Click the Live Activities/Inactive Activities/Draft Activities drop-down lists to view the entire list of activities that reference that criteria. You can click the activity link to open the activity for editing.

Algorithm Usage tab

NOTE
The Algorithm Usage feature is currently supported for Recommendations activities only. This feature is not currently supported for A/B Test, Auto-Allocate, Auto-Target, and Experience Targeting (XT) activities that include recommendations as an offer.
recommendation-more-help
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