Get started with In-app channel gs-in-app

In-app messages are notifications that can be sent to users within your app, guiding them to specific points of interest. These notifications can be used for different purposes, such as promoting new features, presenting special offers, or facilitating user onboarding. By leveraging In-app messages, you can effectively engage with your audience and steer them towards important aspects of your application.

Use Journey Optimizer to create In-app notifications, and configure experience options, including the message layout and display, text, and button options.

AVAILABILITY
For now, In-app channel is not available for organizations that have purchased the Adobe Healthcare Shield and Privacy and Security Shield add-on offerings.

Prerequisites prerequisites-in-app

Before sending In-app messages, you need to:

  • Configure the In-app channel. Learn more

  • Make sure you have the correct permissions on Journey Optimizer campaigns before starting, even if you plan to only use in-app messages in journeys. Campaign permissions are still required. Learn more

Once done, you can create, configure and sent your first In-app message. Learn how to achieve this in this section.

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