Adobe Office Hours Recordings

The Customer Office Hours program is a proactive approach to case deflection by offering customers solution-specific webinars covering common pitfalls, hot issues, self-troubleshooting and tips for success with Adobe Experience Cloud solutions. Office Hours expands Support’s impact to customers outside of traditional case-by-case interactions. The combination of data-driven topic selection plus subject matter expertise adds value by providing timely, relevant clarity to current customer pain points. The sessions provide customers with a live, educational training that not only assists customer adoption & retention but is also a highly impactful case deflection strategy.