DocumentationCommerceAmazon sales channel

Product listing condition

Last update: Mon Jul 24 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Admin
  • User

Product listing condition settings are part of your store listing settings. You can access the listing settings on the store dashboard.

Amazon requires a product listing to have a defined condition. If all your products are the same condition, you can select one of the Amazon condition options to represent all of your products as your global condition value. Standard Amazon conditions include:

  • New
  • Refurbished
  • Used; Like New
  • Used; Very Good
  • Used; Good
  • Used; Acceptable
  • Collectible; Like New
  • Collectible; Very Good
  • Collectible; Good
  • Collectible; Acceptable
IMPORTANT
If you sell renewed (refurbished) products, you must enroll in the Amazon Renewed Program. See Renewed Products.

However, if your catalog contains products in different conditions (such as New, Used, and Refurbished), you must choose Assign Condition Using Product Attribute. This setting allows you to map your Commerce condition attribute and values to your Amazon listing’s conditions.

During Pre-setup tasks, you are encouraged to create a Commerce product attribute for a product’s condition. If you offer products in various conditions and you have not created a condition attribute, see Create a product attribute in Commerce. After the condition attribute is created, you can assign a condition value to each of your products in your Commerce catalog.

Configure settings

  1. Click Listing Settings on the store dashboard.

  2. Expand the Product Listing Condition section.

  3. For Listing Product Condition, choose an option.

    Choose one of the standard Amazon conditions for your global condition value for all of your listings. Default setting is New.

    If you have products/listings that have different conditions, choose Assign Condition Using Product Attribute to define your product condition settings in the additional fields that appear.

  4. For Condition Attribute, choose the Commerce attribute to map values for each of the standard Amazon condition attributes.

    If you have products in the Used or Collectible condition but you do not distinguish further, you can map to a single Used or Collectible Amazon condition and leave the others blank. This method maps all of your Used or Collectible conditions to the single Amazon Used or Collectible condition.

    For example, you have a single Used condition for your products. When mapping, you choose whether you want to map to the Amazon condition Used; Like New, Used; Very Good, Used; Good, or Used; Acceptable. Only complete the field for the Amazon condition you want, leaving the other Used options set to --Select Option--. In the example image, all Commerce products in Used condition are mapped to the Amazon Used; Very Good condition.

    You can also enter descriptive text for your conditions, except New.

  5. When complete, click Save listing settings.

w-600 modal-image
Product listing condition
Field
Description
Listing Product Condition
The condition of your product listings. Options: New / Refurbished / Used: Like New / Used: Very Good / Used: Good / Used: Acceptable / Collectible: Like New / Collectible: Very Good / Collectible: Good / Collectible: Acceptable / Assign Condition Using Product Attribute

If you sell a single product condition, choose one of the standard Amazon conditions. If your Commerce catalog contains products in various conditions, choose Assign Condition Using Product Attribute.
Condition Attribute
The Commerce attribute that defines the condition for your products. Select the Magneto attribute you created to map to the Amazon condition attribute. In the Pre-Setup Tasks example recommends naming it as Amazon Condition. When chosen, additional fields appear for mapping the standard Amazon conditions.
Additional Condition fields
For each of the standard Amazon conditions, choose the corresponding condition. The options are the condition labels you added when you created your Amazon condition attribute.

If you have products in the Used or Collectible condition but you do not distinguish further, you can map to a single Used or Collectible Amazon condition and leave the others blank. This method maps all Used or Collectible conditions to the single Amazon Used or Collectible condition.

Quick Access - Listing Settings sections

6586dad3c5b6b881a39fa02f