DocumentationCommerceAmazon sales channel

Incomplete Amazon listings

Last update: Mon Jul 24 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

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The Incomplete tab lists the Commerce catalog products that meet your Amazon eligibility requirements (defined in your listing rules), but are missing information required by Amazon (such as the Amazon ASIN or a defined product condition).

There are four possible causes for an incomplete listing, each identified by its status.

Status
Reason
Action
Missing Condition
Amazon accepts listings in various conditions (such as New, Refurbished, Used: Like New) listing requires a defined condition.
Update required info and manually assign a condition to a listing.
Unable to Assign to Amazon Listing
Automatic match of this listing to your catalog failed. If no match is found, the listing cannot be managed by Amazon Sales Channel
Update required info and manually assign an ASIN to the catalog product for matching to the listing.
Multiple Matches Found
Automatic match of this listing to your catalog failed. If multiple possible matches are found, you must select the correct match for your product.
Update required info and manually choose a product match for the product and listing.
Has Variants
If your product has variants, such as a t-shirt that is available in different sizes or colors, you must choose the variant in your catalog to be correctly assigned and matched to the listing
Update required info and manually choose the correct variant to assign and match to this listing.
NOTE
When incomplete listings are properly matched to your catalog products, the listing moves from the Incomplete tab and are published to Amazon based on your Product Listing Actions settings.

The available actions on the Incomplete tab include:

Under Actions:

  • Re-attempt to auto match to Amazon listings: Choose to initiate the automatic process for matching your Amazon listings data to your Commerce catalog. If products are not automatically matching, revisit your Catalog Search options in your listing lettings. If listings do not automatically match after updating your Catalog Search options, you can match products manually in the Update Required Info action.

Under Select in the Action column:

NOTE
If you have listings in process, the number of listings appears in a message above the tabs.
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Incomplete Amazon listings

Amazon sales channel home pages share some common workspace controls that allow you to customize the data that is displayed.

Column
Description
Amazon Seller SKU
The SKU (Stock Keeping Unit) assigned by Amazon to a product to identify the product, options, price, and manufacturer.
ASIN
A unique block of 10 letters and/or numbers that identify items.

ASIN stands for the Amazon Standard Identification Number. An ASIN is a unique block of 10 letters and/or numbers that identify items. For books, the ASIN is the same as the ISBN number, but for all other products a new ASIN is created when the item is uploaded to their catalog. You can find an items ASIN on the product detail page on Amazon, along with further details relating to the item.
Product Listing Name
The name of the product.
Condition
The condition of the product.
Landed Price
The listing price for the product plus its shipping price.
Amazon Quantity
The quantity available when the product is actively listed on Amazon.
Status
The status of the listing, defined by Amazon. See the Status table above.
Action

List of available actions that can be applied to a specific listing. To apply an action, click Select in the Action column and select an option:

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