Discover the interface user-interface
The new Adobe Campaign Web interface offers a modern and intuitive user experience to simplify marketing campaign design and delivery. This new interface is integrated with Adobe Experience Cloud apps and solutions.
Learn how to connect to Adobe Campaign and discover Experience Cloud navigation basics in this article.
Campaign home page user-interface-home
Campaign home page lets you quickly and easily browse key resources, indicators, and components.
The upper section of the home page provides details about latest updates and new capabilities available in the product, with link to Release Notes and detailed documentation. Use the left arrow to scroll feature cards.
The Key performance indicators lets you check your platform effectiveness through common KPIs. Learn more about these KPIs in this page.
The Recents list provides shortcuts to the recently created and modified deliveries. This list shows their channel, status, owner, creation and modification dates. Click the Show more link to load more deliveries.
In addition, you can access Adobe Campaign Web key help pages from the Learning section of the page.
Left navigation menu user-interface-left-nav
Browse the links on the left to access Adobe Campaign Web capabilities. Several links display lists of objects which can be sorted and filtered. You can also configure columns to display all the information you need. See this section. Some list screens are read-only. The items displayed in the left navigation menu and in the lists depend on your user permissions. Learn more about permissions in this section.
Explorer user-interface-explorer
The Explorer menu displays all Campaign resources and objects with the same folder hierarchy as the one in the client console. Browse all your Campaign v8 components, folders and schemas, and create deliveries, workflows and campaigns.
The items displayed in the Explorer depend on your user permissions. You can also add folders and sub-folders, if you have proper rights. Learn more about permissions in this section.
You can configure columns to customize the display to view all the information you need. See this section. You can also add folders and sub-folders, as detailed in this section.
For more information about the Campaign explorer, folder hierarchy and resources, refer to this Campaign v8 (console) documentation.
Campaign Management user-interface-campaign-management
In the CAMPAIGN MANAGEMENT section, you can access marketing campaigns, deliveries, and workflows.
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Campaigns - This is the list of your campaigns, and campaign templates. By default, for each campaign you can view the start/end/creation/last modification dates, the current status, and the name of the Campaign operator who created it. You can filter the list by status, start/end dates, folder, or create an advanced filter to define your own filtering criteria. Learn more about campaigns in this section.
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Deliveries - Browse through your list of deliveries. By default, you can view their state, last modification date as well as key KPIs. You can filter the list by status, contact date or channel. Click an email delivery to open its dashboard to get an overview of the delivery details. Deliveries on other channels are read-only. Learn more about deliveries in this section.
Use the More actions button to delete or duplicate a delivery.
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Workflows - In this screen, you can access the full list of workflows and workflow templates. You can check their status, last/next execution dates, and create a new workflow or a new workflow template. You can filter the list with the same criteria as for other objects. In addition, you can filter workflows which belong to a campaign, or not. Learn more about workflows in this section.
Content Management user-interface-content-management
In the CONTENT MANAGEMENT section, you can view your content templates and fragments.
- Content templates - For an accelerated and improved design process, you can create standalone templates to easily reuse custom content across Adobe Campaign. Only available for emails, this functionality enables content-oriented users to work on standalone templates so that marketing users can reuse and adapt them inside their own email campaigns. Learn more in this section.
Customer Management user-interface-customer-management
In the CUSTOMER MANAGEMENT section, you can view your profiles, audiences, and subscriptions. These lists are read-only.
- Profiles - Create and manage profiles, and access your recipient database. By default, you can view their email address, first name and last name. Learn more about profiles in this section.
- Audiences - This is your list of audiences. By default, you can view their type, origin, creation/last modification dates and label. You can filter the list by origin. Learn more about audiences and lists in this section.
- Subscription services - Browse through your subscriptions lists. By default, you can view their type, mode and label. Learn how to manage subscriptions and unsubscriptions in Adobe Campaign v8 (console) documentation.
- Predefined filters - Predefined filters are custom filters which are created and saved to be available for future use. They can be used as shortcuts during any filtering operations with the query modeler, for example when filtering a list of data, or creating the audience of a delivery. Learn more in this section.
Decision Management decision-management
In the DECISION MANAGEMENT section, you can view the offers and offer templates. These lists are read-only.
- Offers - Browse through the list of offers and offer templates that have been created in the console using the Interaction module. By default, you can view their status, start/end dates and environment. You can filter the list by status and start/end dates. Offer templates are also available.
Learn how to create and send offers in emails and SMS in this section.
Reporting left-nav-reporting
- Reports - The Report entry offers a consolidated overall summary of traffic and engagement metrics for each channel within your Campaign environment. These reports consist of various widgets, each offering a distinct perspective on your campaign or delivery performance. Learn more in this section.
Contextual Help user-interface-help
A contextual help is available in the interface. When available, click on the ? icon to display help information and related documentation links.
Currently released as a Beta version within the new Campaign Web user interface, the AI-powered Knowledge Assistant embedded within contextual help revolutionizes documentation searching and answering how-to questions with effortlessly sifting through vast documentation repositories, instantly pinpointing the precise information you need.
Thanks to Campaign Gen AI’s capabilities, this assistant transforms your experience, making information retrieval and problem-solving a breeze. Whether you’re seeking guidance in a complex task or navigating extensive documents, our AI-powered Knowledge Assistant is your ultimate companion, providing unmatched efficiency and accuracy in every interaction.
Learn more in this section.
Learn more learn-more
Learn how to browse, search, and filter lists available in your Campaign environment in this page.