DocumentationWorkfrontKnown Issues

Layout templates: Layout templates causing inconsistencies in reports

Last update: Wed Dec 20 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • User

Layout templates from the Classic Workfront experience are no longer available in the Workfront interface, but may still affect Workfront data. This can cause inconsistencies in fields affected by layout templates (such as Shared with) on reports or dashboards.

Workaround

Delete the Classic layout templates using an API call. You must be logged into Workfront.

NOTE
Global and System layout templates cannot be deleted.

  1. Locate the layout template you want to delete using the following API call:
    https://{yourDomain}.com/attask/api/v16.0/LYTMPL/search

  2. Make note of the ID of the layout template you want to delete.

  3. Locate your session ID using the following API call:
    https://{yourDomain}.com/attask/api/v16.0/session

    note important
    IMPORTANT
    Never share your session ID with anyone.

  4. Insert the layout template ID and the session ID into the following API call:
    https://{yourDomain}.com/attask/api/v16.0/LYTMPL?ID={layoutTemplateID}&method=delete&sessionID={yourSessionID}

  5. Paste the API call from step 4 into the URL bar of your browser and press Enter.

    This deletes the layout template.

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