Microsoft Dynamics Sync: User Sync microsoft-dynamics-sync-user-sync

Did you know Marketo Engage syncs your entire database with Dynamics? It syncs, then waits 5 minutes and then syncs again, all day, every day. Here are some details about how Marketo treats Dynamics Accounts specifically.

You will need a dedicated Microsoft Dynamics CRM user for the purpose of the integration. We call this user the Sync User.

How are user details kept in sync between the two systems? how-are-user-details-kept-in-sync-between-the-two-systems

The user sync is one way - Dynamics to Marketo. If you make changes to a user in Dynamics the changes will be reflected in Marketo.

Can I create an user using Marketo? can-i-create-an-user-using-marketo

No. Marketo cannot create users in Dynamics.

Which fields will sync to Marketo? which-fields-will-sync-to-marketo

You can select fields to sync during setup. But Marketo will only sync the fields that your Dynamics sync user has access to.