DocumentationExperience PlatformExperience Data Model (XDM) Guide

Telecom Subscription schema field group

Last update: Fri Dec 15 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

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NOTE
The names of several schema field groups have changed. See the document on field group name updates for more information.

Telecom Subscription is a standard schema field group for the XDM Individual Profile class which describes a customer’s telecom subscription plan, including pricing, packages, and individual product subscriptions.

The field group provides a single object-type field, telecomSubscription, whose properties are described below.

Telecom Subscription structure

Property
Data type
Description
internetSubscription
Array of objects
Describes internet subscription plan details such as data cap, connection type, and speed details. See the section below for more information.
landlineSubscription
Array of objects
Describes landline subscription plan details, including selected features, minutes, and dialing plans. See the section below for more information.
mediaSubscription
Array of objects
Describes media subscription plan details, including the number of channels and included streaming services. See the section below for more information.
mobileSubscription
Array of objects
Describes mobile subscription plan details, including the number of lines, data rates, cost, and more. See the section below for more information.
primarySubscriber
Person
Describes the owner of the subscription.
bundleName
String
Captures the name of any type of subscription bundle in which the customer is enrolled, such as Internet + Media.
primaryPartyID
String
An identifier for the primary person responsible for the subscription, which typically could be their device phone number.

For more details on the field group, refer to the public XDM repository:

internetSubscription internetSubscription

internetSubscription is provided as an array of objects. The structure of each object is described below.

internetSubscription

Property
Data type
Description
subscriptionDetails
Telecom Subscription
Describes general details about the subscription, including subscription length, fees, status, and more. Describes general details about the subscription, including subscription length, fees, status, and more.
connectionType
String
The connection type for the subscription.
dataCap
Integer
The data cap limit for the account, in megabytes (MB).
downloadSpeed
Integer
The maximum download speed available for the subscription, in megabytes (MB).
selfSetup
Boolean
Indicates whether a customer is eligible for internet setup without a visit from a technician.
uploadSpeed
Integer
The maximum upload speed available for the subscription, in megabytes (MB).

landlineSubscription landlineSubscription

landlineSubscription is provided as an array of objects. The structure of each object is described below.

landlineSubscription

Property
Data type
Description
phoneNumber
Phone Number
The phone number assigned to this subscription.
subscriptionDetails
Telecom Subscription
Describes general details about the subscription, including subscription length, fees, status, and more.
callBlocking
Boolean
Indicates whether the landline subscription features include call blocking.
callForwarding
Boolean
Indicates whether the landline subscription features include call forwarding.
callWaiting
Boolean
Indicates whether the landline subscription features include call waiting.
callerID
Boolean
Indicates whether the landline subscription features include caller ID.
internationalCalling
Boolean
Indicates whether the landline subscription features include international calling.
minutes
Integer
The number of monthly minutes available within the subscription.
threeWayCalling
Boolean
Indicates whether the landline subscription features include three-way calling.
unlimitedDomesticLongDistance
Boolean
Indicates whether the landline subscription features include unlimited domestic long-distance calling.
unlimitedLocalCalling
Boolean
Indicates whether the landline subscription features include unlimited local calling.
voicemail
Boolean
Indicates whether the landline subscription features include voicemail.

mediaSubscription mediaSubscription

mediaSubscription is provided as an array of objects. The structure of each object is described below.

mediaSubscription

Property
Data type
Description
streamingServices
Array of Objects

A list of all streaming services included with the subscription. Each array item includes the following properties:

  • promotionLength: The length of the promotion, in months, if the streaming service was added as part of a promotion.
  • promotionalAddition: Indicates whether the streaming service was added as part of a promotion.
  • serviceName: The name of the streaming service.
subscriptionDetails
Telecom Subscription
Describes general details about the subscription, including subscription length, fees, status, and more.
channels
Integer
The number of channels included with the media subscription.

mobileSubscription mobileSubscription

mobileSubscription is provided as an array of objects. The structure of each object is described below.

mobileSubscription

Property
Data type
Description
phoneNumber
Phone Number
The phone number assigned to this subscription.
subscriptionDetails
Telecom Subscription
Describes general details about the subscription, including subscription length, fees, status, and more.
earlyUpgradeEnrollment
Boolean
Indicates whether the customer opts in for early upgrades.
planLevel
String
The name of the mobile plan assigned to this subscription.
portedNumber
Boolean
Indicates whether the customer ports their number from another carrier.
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