Performance guardrails for Edge Network Server API
Overview overview
Performance guardrails define usage limits related to your Server API use cases. Exceeding the performance guardrails outlined in this article could result in performance degradation.
Adobe is not responsible for performance degradation caused by exceeded usage limits. Customers who consistently exceed the performance guardrails can request additional processing capacity to avoid performance degradation.
Definitions
- Availability is calculated for each five-minute interval as the percentage of requests processed by the Experience Platform Edge Network that do not fail with errors and relate solely to the provisioned Edge Network APIs. If a tenant did not make any requests in a given five-minute interval, that interval is considered to be 100% available.
- Monthly uptime percentage for a given region is calculated as the average of the availability for all five-minute intervals in a month.
- An upstream is a service behind the Edge Network, enabled for a specific datastream, such as Adobe Server Side Forwarding, Adobe Edge Segmentation, or Adobe Target.
- A request unit corresponds to a 8 KB fragment of a request and one upstream configured for a datastream.
- A request is a single message sent by a customer-owned application to the Server API. A request can contain one or more request units.
- An error is any request that fails due to an Edge Network internal service error.
Service limits
All datastreams enforce certain usage limits, which mainly control how many events can be sent concurrently, their size, and the number of upstream services that those requests are routed to.
Request units
All limits are applied and normalised over a request unit (RU), defined as a 8 KB fragment of a request going to one upstream service configured in a datastream.
Examples
Request units limits
The table below shows the default limit values. If you need higher request unit limits, reach out to your account representative.
/v2/interact
/v2/collect
HTTP Request size limit
Next steps
See the following documentation for more information on other Experience Platform services guardrails, on end-to-end latency information, and licensing information from Real-Time CDP Product Description documents:
- Real-Time CDP guardrails
- End-to-end latency diagrams for various Experience Platform services.
- Real-Time Customer Data Platform (B2C Edition - Prime and Ultimate Packages)
- Real-Time Customer Data Platform (B2P - Prime and Ultimate Packages)
- Real-Time Customer Data Platform (B2B - Prime and Ultimate Packages)