Managing Audiences managing-audiences
The Audiences console enables you to create, organize, and manage audiences for your Adobe Target account or manage segments for ContextHub or Client Context:
- Add Audiences - either Adobe Target audiences or ContextHub segments.
- Manage audiences.
An Audience, called segment in ContextHub and Client Context, is a class of visitors defined by specific criteria, which then determines who sees a targeted activity. When you target an activity, you can either select audiences directly in the Targeting process or create more in the Audiences console.
In the Audiences console, audiences are organized by brand.
Audiences are available in Targeting mode for authoring targeted content, where you can also create audiences (but you must create Adobe Target audiences in the Audiences console). Audiences that you create in Targeting mode appear in the Audiences console.
Audiences are displayed with a label describing what kind of audience is defined:
- CH - ContextHub segment
- CC - Client Context segment
- AT - Adobe Target audience
Creating a ContextHub Segment in the Audiences Console creating-a-contexthub-segment-in-the-audiences-console
You can create a ContextHub segment either in the Audiences console or during the targeting process.
To create a ContextHub segment in the Audiences console:
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In the Navigation console, click Personalization. Click Audiences.
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Click Create ContextHub Segment.
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In the New ContextHub Segment dialog box, enter a title and adjust the boost and click Create. Your new ContextHub segment appears in the audience list.
note note NOTE You can sort the modified list by tapping or clicking Modified to sort by descending order to see any newly created audiences.
For further detail about creating segments using ContextHub, see the Configuring Segmentation with ContextHub documentation.
Creating an Adobe Target Audience Using the Audience Console creating-an-adobe-target-audience-using-the-audience-console
You can create Adobe Target audiences directly in AEM using the Audiences console.
Audiences are defined by rules that determine who is included in a target activity. An audience definition can include multiple rules and each rule can include multiple parameters.
When you use more than one rule, these rules are combined by the Boolean operator AND, which means that any potential audience member must meet all the defined conditions to be included in the activity. For example, if you define an OS rule AND a browser rule, only visitors using both the defined OS AND the defined browser are included in the activity.
To create an Adobe Target audience:
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In the Navigation console, click Personalization. Click Audiences.
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In the Audiences console, click Create and then** Create Target Audience**.
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In the Adobe Target Configuration dialog box, select the target configuration and click OK.
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In the Rule#1 area, click the attribute type and enter any attribute information in the fields that are available. When finished, select the check mark to the right of the attribute to save it. See Attributes and their options for information on all the attributes.
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Click Add Rule to add another rule. Enter as many rules as needed. Rules are combined with the boolean operator AND, which means that the audience must meet all the requirements of each rule to be eligible for an activity.
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Click Next.
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Enter a name for the audience and click Save.
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Click Save. Your audience is listed in the Audience list.
Attributes and their Options attributes-and-their-options
You can create targeting rules for each of the following attributes:
Modifying an Audience in the Audiences Console modifying-an-audience-in-the-audiences-console
You can edit any ContextHub or Client Context audience from the Audiences console. You can also edit Adobe Target audiences, but only those audiences that were created in AEM:
- In the Navigation console, click Personalization. Click Audiences.
- Click the icon next to the ContextHub or Client Context segment you want to edit, and click Edit.
- Make any edits in the segment editor. See Client Context or ContextHub documentation.