How to restore a deleted content path in AEM as a Cloud Service

If you need to find different ways to restore a specific content path in Adobe Experience Manager as a Cloud Service, please refer to this article.

Description description

Environment

Adobe Experience Manager as a Cloud Service

Issue/Symptoms

What are the available options to restore a particular content path in AEM as a Cloud Service.

Resolution resolution

There are a few options to restore the deleted content path in AEM as a Cloud Service depending on the type of path.

  1. If the deleted path was a package, install it again using the Package Manager.

  2. If the deleted path was a page in Sites, use the Restore Tree function. Check out the AEM as a Cloud Service User Guide for Working with Page Versions for more information.

  3. If the deleted path was an assets folder and the original files are available, re-upload them via the Assets console.

  4. If none of the above options work and the contents of the deleted path are significant, raise a support case for a full restore. However, please note the CAUTION section of the manual Backup and Restore in AEM as a Cloud Service.

    This feature should only be used when there are serious issues with either code or content. Restoring a backup will result in the loss of recent data between the time of the backup and the present. Staging is also restored to the old version.

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