Proofing Issue while uploading proofs, blue bar scrolling indefinitely
Description description
Environment
Workfront
Issue/Symptoms
When a new proof is being uploaded, the Add New Proof section shows a blue bar that scrolls across the screen indefinitely.
Resolution resolution
- Click on System Administrator
>
Setup>
Log in as>
(login as the user). - Go to the documents tab to upload a new document.
- Create a new proof as the user and see if this is reproducible.
- If this is still an issue, logout as the user to navigate back to the Administrator access again.
- Open the user profile. User can be found in the Users list or by going to the search area and searching for the user and select them.
- Edit the user’s account.
- Scroll down to the users access level in Workfront, and write down the given information
- Change the users access level to Reviewer and Save.
- Go back into the user edit page and change the access level back to what the user had originally.
recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f