Restore an environment
If you encounter issues in the integration environment and do not have a valid backup, try restoring your environment using one of the following methods:
- Reset or revert the code in the Git branch
- Uninstall the Commerce application
- Force a redeployment
- Manually reset the database
Reset the Git branch
Resetting your Git branch reverts the code to a stable state in the past.
To reset your branch:
-
On your local workstation, change to your project directory.
-
Review the Git commit history. Use
--oneline
to show abbreviated commits on one line:code language-bash git log --oneline
Sample response:
code language-terminal 6bf9f45 (HEAD -> master, magento/master, magento/develop, magento/HEAD, develop) Create composer.lock 34d7434 2.4.6 upgrade b69803c Update composer.lock c1bca24 Add sample data ec604c3 Update magento/ece-tools ...
-
Choose a commit hash that represents the last known stable state of your code.
To reset your branch to its original initialized state, find the first commit that created your branch. You can use
--reverse
to display history in reverse chronological order. -
Use the hard reset option to reset your branch. Be careful using this command because it discards all changes since the chosen commit.
code language-bash git reset --hard <commit>
-
Push your changes to trigger a redeployment, which reinstalls Adobe Commerce.
code language-bash git push --force <origin> <branch>
Uninstall Commerce
Uninstalling the Commerce application returns your environment to an original state by restoring the database, removing the deployment configuration, and clearing the var/
subdirectories. This guidance also resets your git branch to an earlier stable state. If you do not have a recent backup, but you can access the remote environment using SSH, follow these steps to restore your environment:
- Disable configuration management
- Uninstall Adobe Commerce
- Reset the git branch
Uninstalling the Adobe Commerce software drops and restores the database, removes the deployment configuration, and clears the var/
subdirectories. It is important to disable Configuration management so that it does not automatically apply the previous configuration settings during the next deployment. Make sure that your app/etc/
directory does not contain the config.php
file.
To uninstall the Adobe Commerce software:
-
On your local workstation, change to your project directory.
-
Use SSH to log in to the remote environment.
code language-bash magento-cloud ssh
-
Remove the configuration file.
-
For Adobe Commerce 2.2 and later:
code language-bash rm app/etc/config.php
-
For Adobe Commerce 2.1:
code language-bash rm app/etc/config.local.php
-
-
Uninstall the Adobe Commerce application.
code language-bash php bin/magento setup:uninstall -n
-
Confirm that Adobe Commerce was successfully uninstalled.
The following message displays to confirm a successful uninstallation:
code language-terminal [SUCCESS]: Magento uninstallation complete.
-
Clear the
var/
subdirectories.code language-bash rm -rf var/*
-
Log out.
code language-bash |
---|
|
Force a redeployment
If you have attempted to uninstall Adobe Commerce and your deployment continues to fail, you can try to manually force a redeployment.
git commit --allow-empty -m "<message>" && git push <origin> <branch>
Reset the database
If you have attempted to uninstall Adobe Commerce and the command failed or could not complete, you can manually reset the database.
To reset the database:
-
On your local workstation, change to your project directory.
-
Use SSH to log in to the remote environment.
code language-bash magento-cloud ssh
-
Connect to the database.
code language-bash mysql -h database.internal
-
Drop the
main
database.code language-shell drop database main;
-
Create an empty
main
database.code language-shell create database main;
-
Delete the following configuration files.
config.php
config.php.bak
env.php
env.php.bak
-
Log out and trigger a redeployment.
code language-bash magento-cloud environment:redeploy