DocumentationCommerceStores and Purchase Experience

Shipping carrier setup

Last update: Mon Jul 17 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

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If you have a commercial account with a supported carrier, you can offer your customers the convenience of choosing that carrier during checkout. The rates are automatically downloaded, so you do not need to look up the information.

NOTE
See Commerce Marketplace for additional shipping services for your Commerce installation.

Before you can offer your customers a selection of shipping carriers, you must complete the following steps:

  • Configure the shipping settings to establish the point of origin for your store.

  • Configure the settings for each carrier service that you want to offer.

    • UPS - United Parcel Service (UPS) offers domestic and international shipping services by land and air to more than 220 countries.
    • USPS - The United States Postal Service (USPS) is the independent postal service of United States government. USPS offers domestic and international shipping services by land and air.
    • FedEx - FedEx offers domestic and international shipping services by land and air to more than 220 countries.
    • DHL - DHL offers integrated international services and tailored, customer-focused solutions for managing and transporting letters, goods, and information.

Dimensional weight

Dimensional weight, sometimes called volumetric weight, is a common industry practice that bases the transportation price on a combination of weight and package volume. In simple terms, dimensional weight determines the shipping rate based on the amount of space a package occupies in the cargo area of the carrier. Dimensional weight is typically used when a package is relatively light compared to its volume.

All major carriers apply dimensional weight to some shipments. However, the manner in which dimensional weight pricing is applied varies from one carrier to another. If your company has a high volume of shipments, even a slight difference in shipping price can translate to thousands of dollars over the course of a year.

Configuration

The configuration options vary for each carrier. However, all require the following steps:

  1. Open a shipping account with the carrier.

  2. Enter your account number or user ID, and the gateway URL to their system into the configuration of your store.

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