Product settings - Related Products, Up-Sells, and Cross-Sells
Use the Related Products, Up-Sells, and Cross-Sells section to set up simple promotional blocks that present a selection of additional products that might be of interest to the customer. For more information, see Product Relationships.
Every block consists of a list of products which belong to a specific option.
Enabled
/ Disabled
. Disabled products are not displayed in the blocks on the frontend.Remove
. Removes a product from the block.For more information about using this Adobe-developed extension as an alternative to manually configured product recommendations and up-sells, see the Product Recommendations Guide.
Related Products
Related products are meant to be purchased in addition to the item the customer is viewing. The customer can place the item in the shopping cart by simply clicking the checkbox. The placement of the Related Products block varies according to defined theme and page layout. In the example below, the Related Products block appears at the bottom of the Product View page. With a two-column layout, the Related Products block often appears in the right sidebar.
To set up related products:
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Open the product in edit mode.
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Scroll down and expand the Related Products, Up-Sells, and Cross-Sells section.
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Click Add Related Products.
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Use the filter controls to find the products that you want.
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In the list, select the checkbox of any product you want to feature as a related product.
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When complete, click Add Selected Products.
Up-sells
Up-sell products are items that your customer might prefer instead of the product currently considered. An item offered as an up sell might be of a higher quality, more popular, or have better profit margin. Up-sell products appear on the product page under a heading such as You may also be interested in the following products.
To select up-sell products:
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Open the product in edit mode.
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Scroll down and expand the Related Products, Up-Sells, and Cross-Sells section.
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Click Add Up-Sell Products.
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Use the filter controls to find the products that you want.
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In the list, select the checkbox of any product you want to feature as an up-sell product.
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When complete, click Add Selected Products.
Cross-sells
Cross-sell items are similar to impulse purchases positioned next to the cash register in the checkout line. Products offered as a cross-sell appear on the shopping cart page, just before the customer begins the checkout process.
To select cross-sell products:
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Open the product in edit mode.
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Scroll down and expand the Related Products, Up-Sells, and Cross-Sells section.
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Click Add Cross-Sell Products.
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Use the filter controls to find the products that you want.
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In the list, select the checkbox of any product you want to feature as a cross-sell product.
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When complete, click Add Selected Products.