Monitor delivery logs delivery-logs
Once the delivery is prepared and you clicked the Send button, browse to the delivery logs to check the warnings, errors, status, exclusions, and tracking data. These logs can be accessed directly from the message dashboard. They show the detail of the sending, which target has been excluded and why, as well as the tracking information such as opens and clicks.
To view the logs, access your delivery dashboard and click the Logs button.
The following tabs are available:
Logs logs-tab
The Logs tab contains all messages relating to the delivery and the proofs. Specific icons allow you to identify errors or warnings.
All the validation steps, warnings, and errors are listed. Colored icons show the message type:
- The grey icon indicates an informative message.
- The yellow icon indicates a non-critical processing error.
- The red icon indicates a critical error that prevents sending the delivery. Critical errors must be fixed for the delivery to be sent.
Deliveries deliveries-tab
The Sending logs tab offers a history of every occurrence of this delivery. The list of sent messages and their statuses is stored here. It allows you to view the delivery status for each recipient.
Exclusions exclusion-tab
The Exclusion logs tab lists all the messages that have been excluded from the target and specifies the reason for the send failure.
Exclusion causes exclusion-causes-tab
The Exclusion causes tab displays, for each possible cause, the number of messages which have been excluded from the target.
Tracked URLs tracked-urls-tab
The Tracked URLs tab regroups the URLs contained in the sent messages, including their URL type, and their source URL.
Tracking tracking-tab
The Tracking tab lists the tracking history for this delivery. This tab displays tracking data for the messages sent, i.e. all URLs subject to tracking by Adobe Campaign.
