v7
Applies to Campaign Classic v7 only
Tracking logs issues tracking-logs-issues
There can be multiple reasons for tracking logs not being forwarded. We recommend that you check the following information:
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Does the Tracking workflow have errors?
Refer to Monitoring technical workflows.
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Is the module trackinglogd running on the server?
Refer to Log files.
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Have changes been made?
They can trigger a loss of connection to the servers using the tracking alias.
recommendation-more-help
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