Documentation Campaign Classic v7 Campaign Classic v7 Documentation

Applies to Campaign Classic v7 only

Applies to on-premise and hybrid deployments only

Installing packages with Linux

Last update: Mon Jul 31 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

For a Linux 32 bit platform, install Adobe Campaign 32 bit. For a Linux 64 bit platform, install Adobe Campaign 64 bit.

For each of these versions, Adobe Campaign comes with one package: nlserver. This package contains the binaries and configuration files for a given version.

The installation commands enables you to:

Copy the files to /usr/local/neolane
Create an Adobe Campaign Linux account (and the associated group), which is created with /usr/local/neolane as its home directory
Create an automatic script /etc/init.d/nlserver6 for use at startup, or create a systemd unit (starting 20.1).

NOTE

The neolane system user must not have been created before the command was run. The neolane user is created automatically during installation.

The home directory linked to the neolane user is also created automatically in /usr/local/neolane. Please make sure there is sufficient space on the /usr/local disk (several GB).

You can run the ping hostname command to make sure the server can reach itself.

Distribution based on RPM packages

To install Adobe Campaign onto an RPM (RHEL, CentOS and SUSE) operating system, apply the following steps:

You must first obtain the Adobe Campaign package.

The file is named as below, where XXXX is the Adobe Campaign build number: nlserver6-v7-XXXX-0.x86_64.rpm.

note caution
CAUTION
Make sure you use the correct file name for your version of Adobe Campaign in the command samples of this section.

To install it, connect as root and execute the following command (where XXXX is the Adobe Campaign build number):

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`yum install nlserver6-v7-XXXX-0.x86_64.rpm`

The rpm file has dependencies on packages that you can find on CentOS/Red Hat distributions. If you don’t want to use some of these dependencies (for example, if you want to use Oracle JDK instead of OpenJDK), you may have to use the “nodeps” option of rpm:

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`rpm --nodeps -Uvh nlserver6-v7-XXXX-0.x86_64.rpm`

The ‘bc’ command, necessary for executing the netreport (refer to this section for more information), is not available by default on all Linux distributions. To check whether the command is available, run the ‘which bc’ command. If not, you have to install it.

With CentOS, you must install the bc.x86_64 package: connect as root and run the following command:

yum install bc.x86_64

Distribution based on APT (Debian)

In Debian 64 bits

To install Adobe Campaign 64 bit on a Debian 64 bit operating system, apply the following steps:

You must first obtain the Adobe Campaign package: nlserver6-v7-XXXX-linux-2.6-amd64.deb, where XXXX is the build number.

note caution
CAUTION
Make sure you use the correct file name for your version of Adobe Campaign in the command samples of this section.

To install it, connect as root and execute the following command (where XXXX is the Adobe Campaign build number):

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`dpkg -i nlserver6-v7-XXXX-linux-2.6-amd64.deb`

If there are missing dependencies, run the following command:

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`apt-get install -f`

Debian 8/9 specifics

When installing Adobe Campaign on a Debian 8/9 operating system, consider the following:

OpenSSL must be installed beforehand.

Install libicu52 (Debian 8) or libicu57 (Debian 9), libprotobuf9 (Debian8) and libc-ares2 with the following commands:

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`aptitude install libicu52 (Debian 8) libicu57 (Debian 9)`

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`aptitude install libc-ares2`

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`aptitude install libprotobuf9 (only Debian 8)`

Install JDK7 with the following command:

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`aptitude install openjdk-7-jdk (Debian 8)`

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`aptitude install openjdk-7-jdk (Debian 9)`

Personalizing parameters

Some parameters can be personalized via the customer.sh file

If you are performing the installation for the first time, the customer.sh file might not yet exist on the server. Create it and make sure it has execution rights. If this is not the case, enter the following command:

chmod +x /usr/local/neolane/nl6/customer.sh

Server encoding

By default, the server is started in an iso8859-15 environment. Nevertheless, the server can be started in an UTF-8 environment.

CAUTION

This change impacts the interactions with the file system (files loaded via a workflow or a JavaScript script) and on the file encoding. We therefore recommend using the default environment.

Nevertheless, for creating a Japanese instance, you must use a UTF-8 environment.

To enable the UTF-8 environment, use the following command:

mkdir -p /usr/local/neolane/nl6
touch /usr/local/neolane/nl6/unicodeenv

Default language for the server

The installation supports both English and French. English is used by default.

To switch to French, enter the following commands:

su - neolane
vi nl6/customer.sh

and add the following line:

export neolane_LANG=fra

To ensure that system messages are correctly read, the consoles must be in a code page corresponding to the language (ISO-8859-1 or -15 for French).

Environment variables

The following environment variables must be defined correctly.

Certain combinations require changes to the environment used for executing Adobe Campaign. A specific file (/usr/local/neolane/nl6/customer.sh) can be created and edited to add modifications specific to the Adobe Campaign environment.

If necessary, edit the customer.sh file using the vi customer.sh command and adapt the configuration or add missing lines:

For the Oracle client:

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`export ORACLE_HOME=/usr/local/instantclient_10_2 export TNS_ADMIN=/etc/oracle export LD_LIBRARY_PATH=$ORACLE_HOME/lib:$LD_LIBRARY_PATH`

The content of the ORACLE_HOME environment variable matches the Oracle installation directory.

The content of the TNS_ADMIN variable has to match the location of the tnsnames.ora file.

For LibreOffice:

To run Adobe Campaign on an existing version of LibreOffice, additional configurations are required: you need to specify the access paths to the installation directory. For instance:

Debian

Default values for OOO_INSTALL_DIR and OOO_BASIS_INSTALL_DIR are provided. You can override them in customer.sh if your layout of the LibreOffice installation is different:

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`export OOO_BASIS_INSTALL_DIR=/usr/lib/libreoffice/ export OOO_INSTALL_DIR=/usr/lib/libreoffice/`

CentOs

Use the following default values:

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`export OOO_BASIS_INSTALL_DIR=/usr/lib64/libreoffice/ export OOO_INSTALL_DIR=/usr/lib64/libreoffice/`

For Java Development Kit (JDK):

By default, the configuration script of the Adobe Campaign environment (~/nl6/env.sh) searches for the JDK installation directory. Since this behavior is not 100% reliable, you need to specify which JDK needs to be used. To do this, you can force the JDK_HOME environment variable using the following command:

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`export JDK_HOME=/usr/java/jdk1.6.0_07`

note note
NOTE
This is an example. Make sure that the JDK version used matches the directory name.

To test the JDK configuration, log in as the Adobe Campaign system user with the following command:

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`su - neolane`

You must restart the Adobe Campaign service in order for the changes to be taken into account.

The commands are as follows:

/etc/init.d/nlserver6 stop
/etc/init.d/nlserver6 start

Starting 20.1, we recommend using the following commands instead:

systemctl stop nlserver
systemctl start nlserver

Oracle Client in Linux

When using Oracle with Adobe Campaign, you need to configure the Oracle client layers in Linux.

Use the full client

TNS definition

The TNS definitions must be added during the installation phase. To do this, use the following commands:

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`cd /etc mkdir oracle cd oracle vi tnsnames.ora`

Environment variables

Refer to Environment variables.

Configuration for Adobe Campaign

To finalize the installation of the Oracle client for Adobe Campaign, you need to create a symbolic link for the .so file used by Adobe Campaign.

To do this, use the following commands:

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`cd /usr/lib/oracle/10.2.0.4/client/lib ln -s libclntsh.so.10.1 libclntsh.so`

If you encounter a problem, make sure the packages listed in the Oracle installation documentation are correctly installed.

Installation checks

You can now perform an initial installation test using the following commands:

su - neolane
nlserver pdump

When Adobe Campaign is not started, the response is:

no task

First start-up of the server

Once the installation test is complete, enter the following command:

nlserver web

The following information is then displayed:

17:11:03 >   Application server for Adobe Campaign Classic (7.X YY.R build XXX@SHA1) of DD/MM/YYYY
17:11:03 >   Web server start (pid=17546, tid=-151316352)...
17:11:03 >   Creating server configuration file '/usr/local/[INSTALL]/nl6/conf/serverConf.xml' via '/usr/local/[INSTALL]/nl6/conf/fra/serverConf.xml.sample'
17:11:03 >   Creating server configuration file '/usr/local/[INSTALL]/nl6/conf/config-default.xml' via '/usr/local/[INSTALL]/nl6/conf/models/config-default.xml'
17:11:03 >   Server started
17:11:08 >   Stop requested (pid=17546)
17:11:08 >   Web server stop(pid=17546, tid=-151316352)...

These commands let you create config-default.xml and serverConf.xml configuration files. All the parameters available in the serverConf.xml are listed in this section.

Press Ctrl+C to stop the process, then enter the following command:

nlserver start web

The following information is then displayed:

12:17:21 >   Application server for Adobe Campaign Classic (7.X YY.R build XXX@SHA1) of DD/MM/YYYY
12:17:21 >   Running task 'web@default' ('nlserver web -tracefile:web@default -instance:default -detach -tomcat -autorepair') in a new process
12:17:21 >   Application server for Adobe Campaign Classic (7.X YY.R build XXX@SHA1) of DD/MM/YYYY
12:17:21 >   Web server start (pid=29188, tid=-1224824320)...
12:17:21 >   Creating server configuration file '/usr/local/[INSTALL]/nl6/conf/serverConf.xml' via '/usr/local/[INSTALL]/nl6/conf/fra/serverConf.xml.sample'
12:17:22 >   Tomcat started
12:17:22 >   Server started

To stop it, enter:

nlserver stop web

The following information is then displayed:

12:18:31 >   Application server for Adobe Campaign Classic (7.X YY.R build XXX@SHA1) of DD/MM/YYYY
12:18:31 >   Stop requested for 'web@default' ('nlserver web -tracefile:web@default -instance:default -detach -tomcat -autorepair', pid=29188, tid=-1224824320)...
12:18:31 >   Stop requested (pid=29188)
12:18:31 >   Web server stopped (pid=29188, tid=-1224824320)...

Password for the internal identifier

The Adobe Campaign server defines a technical login called internal that has all rights on all instances. Just after installation the login does not have a password. It is mandatory to define one.

Learn more in this section.

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